Michael Kuppinger
Laporte,CO
Summary
Talented Parts consultant offering six years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty. Skilled Parts associate versed in stocking and selling GM and aftermarket parts. Understands needs of retail customers and service professionals and can flex accordingly to deliver top-notch support for different requests. Professionally communicates with guests and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
8
8
years of professional experience
Work History
Parts Consultant
Loveland Buick GMC
Loveland, CO
02.2021 - Current
- Stocked shelves with newly received parts while rotating older items out of inventory.
- Answered incoming calls from customers regarding order status or inquiries about specific products and parts availability.
- Coordinated and executed daily parts deliveries to local businesses.
- Monitored stock levels and reordered items as necessary to maintain optimal stock levels.
- Located and labeled parts to maintain organized inventory of stock.
- Ordered or purchased supplies to maintain optimum inventory.
- Assisted [Job title] with cycle counting for inventory control.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Communicated regularly with vendors regarding special orders, backorders, and price quotes for customers' requests.
- Used POS systems to receive payment or obtain credit authorization.
- Researched product information and specifications to determine compatibility with customer needs.
- Inspected returned merchandise for damage or defects prior to restocking shelves.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Provided technical advice to customers on appropriate part selection for their vehicles.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
Parts Delivery Driver
King Buick Gmc
Loveland , CO
03.2016 - 09.2019
- Packaged and safely loaded parts and materials to prevent damage during transportation.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Ensured paperwork was completed correctly before delivering parts.
- Resolved customer complaints in a professional manner.
- Loaded and unloaded parts from delivery truck.
- Built rapport with local store owners and key customers to promote repeat business.
- Maintained records of deliveries, including customer signatures.
- Kept up-to-date knowledge of product availability and pricing information.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Performed daily pre-trip inspections on delivery truck.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Assisted in maintaining warehouse inventory levels as needed.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Followed all safety regulations while operating company vehicle.
Education
High School Diploma -
Poudre High School
Fort Collins, CO05-2006
Skills
- Shipping Coordination
- Performance Tracking
- Account Updating
- Email Communication
- Clean Driving Record
- Order Fulfillment
- Staff Training
- Ordering Parts
- Cycle Counting
- Inventory Auditing
- Team Collaboration
- Vendor Relations
- Problem-Solving Skills
- Customer Service
- Goal Setting
- Forklift Operation
- Inventory Management
Affiliations
I am a friendly and motivated person who loves to maintain good relationships with people inside and outside of work
I am proficient with computers and have knowledge with both PC and MAC OS
I love to be creative working with drawing and design
Timeline
Parts Consultant
Loveland Buick GMC
02.2021 - Current
Parts Delivery Driver
King Buick Gmc
03.2016 - 09.2019
High School Diploma -
Poudre High School
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