Michael Kyllonen
Riva,MD
Summary
Skilled Trailer Mechanic with extensive experience at Maryland Mobile Trailer Service, showcasing expertise in fabrication and a strong ability to troubleshoot complex issues. Demonstrated leadership in training new hires and enhancing shop efficiency. Achieved significant improvements in trailer safety and customer satisfaction through meticulous preventative maintenance and effective problem-solving.
Overview
23
23
years of professional experience
Work History
Trailer Mechanic
Maryland Mobile Trailer Service
05.2023 - Current
- Repaired and installed bodywork such as panels and nose rails.
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Maintained accurate records of all completed work, providing transparency for management and clients.
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Ran diagnostic procedures for electrical issues.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
Independent Contractor
B And G Mobile Truck Lube
08.2021 - 10.2022
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Maintained accurate records of all completed work, providing transparency for management and clients.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Ran diagnostic procedures for electrical issues.
- Increased workshop efficiency by organizing tools and equipment for easy access during repairs.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Communicated proactively with management about potential delays or challenges in completing assigned tasks promptly.
- Assisted with inventory management, ensuring that all necessary parts were available for scheduled repairs.
- Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Proficient with
Trailer Mechanic
Columbia Fleet Service
05.2020 - 08.2021
- Repaired and installed bodywork such as panels and nose rails.
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Maintained accurate records of all completed work, providing transparency for management and clients.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Ran diagnostic procedures for electrical issues.
- Collaborated with team members to complete complex repairs, ensuring timely completion of tasks.
- Repaired or replaced damaged components on trailers, restoring them to optimal functionality quickly and effectively.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Adhered to safety protocols while working on trailers, minimizing workplace accidents and injuries.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Documented all actions in computer system.
- Diagnosed mechanical problems for repair or replacement.
24/7 On Call Mobile Trailer Mechanic
Columbia Fleet Service
05.2018 - 05.2021
- Repaired and installed bodywork such as panels and nose rails.
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Maintained accurate records of all completed work, providing transparency for management and clients.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Ran diagnostic procedures for electrical issues.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Adhered to safety protocols while working on trailers, minimizing workplace accidents and injuries.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Documented all actions in computer system.
- Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Diagnosed mechanical problems for repair or replacement.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Ability to use in-house or customer supported apps for documenting repairs and parts, checking vehicle history, taking pictures of before and after repairs, and updating customers on estimated down time and repair time.
Lead Trailer Mechanic
Maryland Mobile Trailer Service
05.2010 - 06.2013
- Evaluated new hires for specialized skill sets.
- Trained new hires on company policies for proper repairs.
- Ran quality assurance on repairs made to vehicles.
Trailer Body Mechanic
Maryland Mobile Trailer Service
08.2007 - 05.2010
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Repaired or replaced damages to vehicles including but not limited to nose rails, corner radius, side post, side panels, top rails, bottom rails, roofs, and crossmembers.
- Repaired or replaced damaged parts needing welding including but not limited to ICC bumpers, rear frames, tandem rails, landing gear, and coupler assemblies.
- Repaired or replaced rear overhead doors.
- Repaired or fabricated new swing doors.
- Replaced damaged sliding tandems.
- Performed diagnostics to troubleshoot ABS systems. Followed by any repairs needed.
- Performed preventive maintenance on lift gates to ensure proper function.
- Performed diagnostics on air brake systems to identify causes of failure.
Mobile Trailer Mechanic
Maryland Mobile Trailer Service
08.2004 - 08.2007
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Ran diagnostic procedures for electrical issues.
- Collaborated with team members to complete complex repairs, ensuring timely completion of tasks.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Diagnosed mechanical problems for repair or replacement.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
Part-time Trailer Mechanic
Maryland Mobile Trailer Service
08.2003 - 06.2004
- Fabricated parts and welded connections.
- Ran diagnostic procedures for electrical issues.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Collaborated with team members to complete complex repairs, ensuring timely completion of tasks.
- Repaired or replaced damaged components on trailers, restoring them to optimal functionality quickly and effectively.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Troubleshot problems and implemented solutions to fix issues with brakes.
- Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.
Shop Helper
Maryland Mobile Trailer Service
07.2003 - 08.2003
- Increased shop efficiency by maintaining a clean and organized workspace.
- Continuously improved job skills through participation in training sessions and workshops as required.
- Greeted customers entering store and offered assistance with requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Cleared work sites of hazardous items.
Customer Relations
Morale Welfare and Recreation
Fort George G Meade, MD
06.2001 - 07.2003
- Inventory fleet of vehicles and inspect for damages.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
South River High School
Edgewater, MDMathematics
Anne Arundel Community College
Arnold, MDSkills
- Hand and power tools
- Fabrication experience
- Troubleshooting abilities
- DOT Inspections
- Bodywork expertise
- Welding skills
- Brake System Maintenance
- Customer Service
- Critical Thinking
- Vehicle Safety and Maintenance
- Parts Ordering
- Fleet Management
Timeline
Trailer Mechanic
Maryland Mobile Trailer Service
05.2023 - Current
Independent Contractor
B And G Mobile Truck Lube
08.2021 - 10.2022
Trailer Mechanic
Columbia Fleet Service
05.2020 - 08.2021
24/7 On Call Mobile Trailer Mechanic
Columbia Fleet Service
05.2018 - 05.2021
Lead Trailer Mechanic
Maryland Mobile Trailer Service
05.2010 - 06.2013
Trailer Body Mechanic
Maryland Mobile Trailer Service
08.2007 - 05.2010
Mobile Trailer Mechanic
Maryland Mobile Trailer Service
08.2004 - 08.2007
Part-time Trailer Mechanic
Maryland Mobile Trailer Service
08.2003 - 06.2004
Shop Helper
Maryland Mobile Trailer Service
07.2003 - 08.2003
Customer Relations
Morale Welfare and Recreation
06.2001 - 07.2003
South River High School
Mathematics
Anne Arundel Community College