Michael Lachenauer

• Lead technical service support and maintenance for EV Yard Hostlers in the West coast of North America.
• Coordinate and manage 3rd party service partners, such as T/A, Cox Automotive, and Kooner truck repair.
• Monitor the vehicles telematics portal for fleet wide health and performance. Coordinate with service providers to resolve any issues prior to customers being impacted.
• Perform upgrades, retrofits, and scheduled maintenance in assigned service areas.
• Gather and document product failure data, deficiencies, and desired updates for product management and engineering.
• Provide in-field support for driver training and maintenance training for customers and demos.
• Maintain accurate data for open work orders within the CMMS.
• Actively participate in Customer Sales pursuits, proposals, RFP responses, and business

development activities

• West coast Service specialist for the Nikola Tre BEV class 8 Semi truck in North America.
• First point of contact for service or operational related issues for dealers and active customer demos.
• Responsible for reporting and following up of issues with engineering and product management teams.
• Host weekly meetings with dealers and customer demos to collect feedback and provide updates on new business developments.
• Developed the towing procedure standards with engineering for the Tre BEV.
• Provide instructions and certification of heavy wrecker tow vendors.
• Provide driver training of the Nikola BEV
• Conduct dealer readiness assessments
• Coordinate with the Nikola service team, engineers, and dealers to resolve the complaint, cause and correction for vehicle issues.

• Responsible for global deployment and service of electric autonomous vehicles in the field.
• Provided site scoping to determine feasibility of a vehicle deployment at proposed locations.
• Conduct interviews with potential vehicle operators at deployment locations.
• Travel to on site deployments in locations throughout the USA, Australia, Germany, Italy, Belgium, Hungary, France and Saudi Arabia for up to 6 weeks at time.
• Work directly with Autonomy engineers to insure safe and proper operation of vehicles before vehicle launch.
• Assist Test Engineering personnel through vehicle validation.
• Assist production floor electrical team with calibration of autonomy sensors.
• Provide Technical diagnosis and repairs to vehicles at deployment locations.
• Conduct training and validation of new vehicle operators at deployment locations.
• Operate vehicles for media events, deployment launches and trade shows.
• Collect and document customer feedback for leadership team review.

• HV battery pack assembly and validation specialist
• Forklift operation
• Documentation of build processes
• Integration of 12v and 400v DC electrical systems
• Positioning and fastening together body subassemblies, such as fiberglass panels, door units, glass panels, suspension, electrical components
• Designed and 3d printed parts utilized for the vehicle test track
• Sourced and purchased tools and parts that were needed ASAP at the production facility
• Sub assembly of terminal blocks, grounding wires, autonomy computer systems, and other components
• Modify or make custom brackets for components as needed
• Fabricated mobile carts for storing interior panels and other pieces of vehicles during the build process.

• Troubleshooting of issues and repair to one of the largest FDM 3d printers to maintain operations
• Assisting in operation of a Thermwood 5 axis CNC router for post process machining of 3D printed parts
• Analyzing and modifying G code to ensure a seamless operation during large prints
• Provided technical feedback to design engineers that aided in higher quality printed parts
• 3D printed a range of projects such as the world's first 3d printed car Strati.

• Metal fabricator with experience operating tools such as, cnc waterjet, mill, lathe, hydraulic brake press, hydraulic tubing bender, tubing notcher, cutting saws, drill press
• Skilled Mig, Tig welder of various metals including steel, aluminum, stainless steel
• Projects at Local Motors included production fabrication of the steel chassis, suspension components, jigs, and various other metal components for the Rally Fighter
• Production Tig welding and manufacturing of the Verrado drift trikes
• R&D fabrication and welding of components for the Strati 3d printed car project
• Mobi Factory project which involved modifying a 40ft shipping container into a retail sales storefront
• Custom fabricated metal furniture and retail shelving racks.