Michael Lafond
Milton,DE
Summary
Hardworking and enthusiastic Job Title trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Possessing hands-on, problem-solving mindset and positive attitude. Demonstrates understanding of automotive systems and diagnostics, coupled with skills in basic tool usage and vehicle maintenance. Capable of ensuring vehicle safety and efficiency through diligent and precise work.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
14
14
years of professional experience
Work History
Mechanic
LaFonds Mobile Auto Repair
Milton, DE
05.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Contributed to revenue growth by upselling additional services when appropriate.
- Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
- Commute to customer vehicle locations to service and repair vehicles
Assistant Manager & Bartender
Rehoboth Ale House Downtown
Rehoboth Beach, DE
03.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Line Cook & Server
Arenas Cafe
Rehoboth Beach, DE
10.2018 - 02.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Kitchen Exhaust Cleaner & Shop Manger
R & G Vent Cleaning
Tucson, AZ
02.2017 - 10.2018
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Clean the kitchen exhaust system of grease for fire code compliance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Line Cook
Fox & Hound Bar & Grill
Tucson, AZ
01.2017 - 02.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Line Cook & Assistant Kitchen Manager
Areans at the Airport
Georgetown, DE
09.2015 - 11.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Enhanced kitchen efficiency by maintaining clean and organized workstation.
- Monitored food quality and presentation to maintain high standards.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Motivated staff to perform at peak efficiency and quality.
Line Cook
Arenas Cafe
Rehoboth Beach, DE
05.2014 - 11.2016
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Mechanic
Hertrich Toyota
Milford, DE
04.2013 - 05.2014
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
- Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Table Busser
Miltonian Pizzeria
Milton, DE
05.2011 - 08.2011
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
- Supported servers by responding to guest needs and retrieving items.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Certificate - Automotive Mechanics
Universal Technical Institute
Exton, PA04.2013
High School Diploma -
Sussex Central High School
Georgetown, DE05.2011
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Brake systems
- Workplace safety
- Vehicle test drives
- Recordkeeping
- Quality assurance
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Conflict resolution
- Workforce management
- Attention to detail
- Time management
- Cleaning and organization
- Customer service
- Food preparation
- Food safety knowledge
- Team coordination
- Kitchen sanitation
- Following cooking methods
- Kitchen organization
- Kitchen operations
- Cash counting
- Cash handling
- Cash register operation
- Data entry
- Multitasking and organization
- Basic math skills
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Verbal communication
- Problem resolution
Personal Information
- Date of Birth: 09/15/92
- Gender: male
Addresses
- 12564 Pine St, Milton, DE, 19968
Timeline
Mechanic
LaFonds Mobile Auto Repair
05.2024 - Current
Assistant Manager & Bartender
Rehoboth Ale House Downtown
03.2021 - Current
Line Cook & Server
Arenas Cafe
10.2018 - 02.2021
Kitchen Exhaust Cleaner & Shop Manger
R & G Vent Cleaning
02.2017 - 10.2018
Line Cook
Fox & Hound Bar & Grill
01.2017 - 02.2017
Line Cook & Assistant Kitchen Manager
Areans at the Airport
09.2015 - 11.2016
Line Cook
Arenas Cafe
05.2014 - 11.2016
Mechanic
Hertrich Toyota
04.2013 - 05.2014
Table Busser
Miltonian Pizzeria
05.2011 - 08.2011
Certificate - Automotive Mechanics
Universal Technical Institute
High School Diploma -
Sussex Central High School