Summary
Overview
Work History
Education
Skills
Timeline
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Michael LaFramboise

Surfside Beach,SC

Summary

Tactful business owner with background independently managing and running motorcycle shop with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products. Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Hardworking individual bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Reliable professional with 20+ years of experience handling mechanical needs. Knowledgeable, dedicated and offering superior skills in all aspects.

Overview

15
15
years of professional experience

Work History

Shop Owner

Jokers Cycles
06.2013 - Current
  • Complied with legal requirements and set up surveillance measures to secure merchandise.
  • Completed store operational requirements by assigning tasks based upon strength, level of experience
  • Coached, counseled and disciplined employees.
  • Prepared annual budgets and monitored financial objectives.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained and motivated employees to perform daily business functions.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Assisted in recruiting, hiring and training of team members.
  • Explained estimates and determined repair timelines to manage customer expectations.

Kitchen Manager

Buffalo Wild Wings, BWW
01.2009 - 05.2013
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maximized quality assurance by completing frequent line checks.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Installed new locks, door handles, and door closers.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Replaced worn or broken parts on machines and equipment.

Education

High School Diploma -

Chicopee Comprehensive High School
Chicopee, MA

Skills

  • Power and Hand Tool Use
  • Mechanical Expertise
  • Problem-Solving Ability
  • Equipment Repair
  • Blueprint and Schematic Understanding
  • Equipment Installation
  • Machinery Lubrication
  • Facility Upkeep
  • Task Delegation
  • Customer Service
  • Staff Management
  • Loss Prevention Goals Monitoring
  • Customer Relations
  • Operations Management
  • Financial Management
  • Driven and Determined
  • Attention to Detail
  • Team Leadership
  • Desktops, Laptops and Mobile Devices

Timeline

Shop Owner

Jokers Cycles
06.2013 - Current

Kitchen Manager

Buffalo Wild Wings, BWW
01.2009 - 05.2013

High School Diploma -

Chicopee Comprehensive High School

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Michael LaFramboise