Summary
Overview
Work History
Education
Skills
Timeline
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Michael LaGrange

Nederland,TX

Summary

20 year Veteran, highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

First Line Technician

Bank Tech South
Shreveport, LA
01.2023 - Current
  • Responsible for a $7 million-dollar weekly route.
  • Replenish ATMs/ITMs.
  • Diagnosis and conduct testing on machines
  • Coordinate advanced services with second line technicians
  • Maintain relationships with customers and staff
  • Maintain company car

Department Supervisor

United States Army
Leesville, LA
12.2018 - 11.2021
  • Developed and implemented departmental policies and procedures.
  • Conducted performance reviews for staff members.
  • Monitored department operations to ensure productivity standards were met.
  • Maintained detailed records of employee attendance and leave requests.
  • Resolved customer complaints in a timely manner.
  • Created reports summarizing daily operations for upper-level management review.
  • Assisted in budget preparation by providing cost estimates for projects.
  • Managed inventory levels of supplies required for daily operations.
  • Filed work orders for maintenance on all equipment

Recruiter

United States Army
01.2014 - 11.2018
  • Sourced and screened potential candidates for open positions.
  • Maintained Applicant Tracking System records of all applicants.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Organized recruitment activities such as career fairs, campus visits.
  • Built relationships with high schools, universities, colleges, and alumni associations.
  • Identified best practices for recruiting process improvement.
  • Ensured compliance with applicable laws and regulations regarding recruitment activities.

Soldier

United States Army
10.2001 - 12.2013
  • Conducted physical training and ensured all Soldiers achieved required fitness levels.
  • Provided instruction on weapons systems, tactics, and techniques to junior enlisted personnel.
  • Maintained accountability of assigned equipment and supplies to ensure readiness for operations.
  • Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
  • Supervised the maintenance of vehicles and other military equipment according to standards.

Education

Some College (No Degree) -

University of Maryland, Baltimore
Baltimore, MD

Skills

  • Diagnostic Testing
  • Customer Service
  • Professionalism
  • Interpersonal Communication
  • Professional Demeanor
  • Preventive Maintenance
  • Equipment Replacement
  • Organizational Skills
  • Reliability
  • Self Motivation
  • Teamwork and Collaboration
  • Excellent Communication

Timeline

First Line Technician

Bank Tech South
01.2023 - Current

Department Supervisor

United States Army
12.2018 - 11.2021

Recruiter

United States Army
01.2014 - 11.2018

Soldier

United States Army
10.2001 - 12.2013

Some College (No Degree) -

University of Maryland, Baltimore

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Michael LaGrange