Michael Lambson
Inglewood,CA
Summary
Dynamic service plumber with extensive experience at Drainproman Plumbing and Heating, recognized for enhancing customer satisfaction through effective problem-solving and critical thinking. Proficient in pipe repair and skilled with both hand and power tools, I consistently delivered timely project completions while maintaining high standards of professionalism and ethics.
Overview
5
5
years of professional experience
Work History
Service Plumber
Drainproman Plumbing and Heating
Inglewood, CA
04.2023 - Current
- Collaborated with team members to ensure efficient workflow during service calls.
- Maintained cleanliness and organization of work areas and tools after tasks.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
- Provided comprehensive estimates to clients for proposed work, ensuring clarity in cost expectations and project timelines.
- Consistently met deadlines for project completion by efficiently allocating resources and managing time effectively.
- Maintained compliance with local building codes and regulations throughout all phases of service delivery.
- Reduced response times by effectively scheduling appointments and managing daily workloads.
- Optimized workflow processes by leveraging technology solutions such as mobile apps for job tracking and invoicing purposes.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Streamlined operations by maintaining an organized inventory of tools, equipment, and replacement parts.
- Increased repeat business through exceptional customer service and follow-up communications.
Service Plumber
P & M Plumbing and Heating
Garden Grove, CA
07.2022 - 04.2023
- Collaborated with team members to ensure efficient workflow during service calls.
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Repaired plumbing systems, components, and equipment.
- Inspected sewers and piping systems to assess quality and condition.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Cut openings in structures to accommodate pipes and pipe fittings.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Gained experience with plumbing systems, including water supply and drainage.
Plumber's Assistant
Drainproman Plumbing and Heating
Inglewood, CA
09.2020 - 06.2022
- Diagnosed plumbing issues utilizing hand tools and equipment.
- Learned and adhered to safety protocols while performing plumbing tasks.
- Supported senior plumbers in installing and repairing pipes and fixtures.
- Gained experience with plumbing systems, including water supply and drainage.
Education
High School Diploma -
Ánimo Leadership Charger Highschool
Inglewood, CA06.2014
Skills
- Critical thinking capacity
- Stress management strategies
- Tool and equipment operation
- Professionalism and ethics
- Continuous learning attitude
- Attention to detail focus
- Physical stamina and strength
- Pipe repair expertise
- Soldering and brazing techniques
- Skilled with both hand and power tools
Timeline
Service Plumber
Drainproman Plumbing and Heating
04.2023 - Current
Service Plumber
P & M Plumbing and Heating
07.2022 - 04.2023
Plumber's Assistant
Drainproman Plumbing and Heating
09.2020 - 06.2022
High School Diploma -
Ánimo Leadership Charger Highschool