Versatile Field Service Technician with a proven track record at Abbott, excelling in customer satisfaction through efficient troubleshooting and repair. Leveraged problem-solving and positive attitude to mentor junior technicians and streamline repair processes. Skilled in hardware/software installation and inventory management, consistently surpassing performance metrics.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Retired US Army Veteran with 20 years of troubleshooting and repair experience and 10 years of leadership, training and mentorship skills.
Problem-Solving
Positive Attitude
Troubleshooting and repair
Field Repairs
Customer Service
Technical Troubleshooting
Teamwork and Coordination
Inventory Management
Repair and Installation
Hardware and software installation