MICHAEL LAPLANTE
Brooklyn,NY
Summary
After working in the hospitality industry for multiple decades in both the FOH and BOH I possess all of the many abilities that one must have to be successful in any restaurant position. My diverse experience has taught me to be self motivated, consistent, and adaptable amongst many other great and useful qualities. I have a naturally empathetic and genuine way of listening to people that allows me to most effectively and efficiently help them.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Captain
Don Angie
02.2023 - Current
- Keeping a tight section of tables running smoothly through turns giving the highest quality service to a wide range of guests.
- Sold a wide variety of wine to guests with different wants and needs.
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor while focusing on guest enjoyment.
- Served as a reliable, dependable, and consistent team member, supporting fellow co-workers as needed.
Server
Via Carota
08.2021 - 02.2024
- Managed large sections in high volume fast paced environment demonstrating extreme efficiency and concentration.
- Served high profile clientele with professionalism and poise.
- Helped other servers by selling wine to their guests and taking a leadership role with this.
HEAD SERVER
Marea
12.2019 - 04.2020
- Managed large stations with small teams while providing Michelin level service.
- Continuously learnt very detailed daily changing food and beverage menus.
- Helped the wine team sell and serve highly valued wine.
HEAD SERVER/BARTENDER
Babbo
01.2016 - 12.2019
- Responsible for having a complete and exacting knowledge of a large multi-regional Italian food, wine, and drink menu.
- Providing personal and professional hospitality to create a magnificent dining experiences with consistency.
- Utilizing the POS system to organize guests in a cohesive manner to ensure exact turnover times.
- Setting up and stocking the full service bar. Making wide range of drinks to specific company standards.
Education
CULINARY ARTS -
Culinary Institute of America
01.2008
Skills
- Toast and Micros POS
- Italian Wine and Wine Sales
- Anticipation Of Guest Need
- Time Management and Efficiency
Certification
Certified Cicerone
Hobbies and Interests
- Epistemology
- Cuisine and Wine
- Special Education
- Health and Fitness
Timeline
Captain
Don Angie
02.2023 - Current
Server
Via Carota
08.2021 - 02.2024
HEAD SERVER
Marea
12.2019 - 04.2020
HEAD SERVER/BARTENDER
Babbo
01.2016 - 12.2019
CULINARY ARTS -
Culinary Institute of America
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