Summary
Overview
Work History
Education
Skills
Timeline
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Michael Larsen

Phoenix,AZ

Summary

Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.

Overview

11
11
years of professional experience

Work History

Inside Sales Representative

SafeStreets USA LLC
07.2018 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Credit Advisor

Ramsey Debt Relief
11.2015 - 07.2018
  • Analyzed clients'' financial situations to provide tailored recommendations, ensuring optimal credit health.
  • Improved client credit scores by developing personalized financial strategies and debt management plans.
  • Negotiated with creditors on behalf of clients to reduce outstanding debts or establish favorable payment terms, increasing client satisfaction levels.
  • Served as a trusted advisor for clients facing financial hardship, offering compassionate support and guidance during difficult times.

Appointment Setter

International Cruise & Excursions Inc.
04.2014 - 11.2015
  • Set appointments with salespeople and potential customers.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
  • Acted as first point of contact and set appointments for prospective clients.
  • Utilized CRM system to track and manage leads, keeping appointments organized.

Education

High School Diploma -

Desert Vista High School
Phoenix, AZ

Skills

  • High-quality client service
  • Meticulous attention to specifics
  • Proficient at managing multiple tasks
  • Upselling and cross selling
  • Effective phone communication
  • Organized and efficient
  • Driven
  • CRM proficiency
  • Rapport building
  • Sales proficiency
  • Experience with Salesforce

Timeline

Inside Sales Representative

SafeStreets USA LLC
07.2018 - Current

Credit Advisor

Ramsey Debt Relief
11.2015 - 07.2018

Appointment Setter

International Cruise & Excursions Inc.
04.2014 - 11.2015

High School Diploma -

Desert Vista High School

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