Michael Lasch

• Managed multiple projects simultaneously while meeting deadlines consistently.
• Repaired radiators, fuel tanks and other major components on a variety of makes and models of cars.
• Evaluated, repaired and aligned vehicle suspensions.
• Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
• Filed records with state as part of performing vehicle safety inspections.
• Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
• Aligned wheels using special alignment equipment and wheel-balancing machines.
• Estimated costs of vehicle repair.

Manage vehicle assignments, repairs scheduled and unscheduled. Train operators and maintain drivers records. Order and maintain parts inventory. Provide road service as needed. Train and assist loading equipment and personnel.

• Scheduled meetings, appointments and travel arrangements for staff members.
• Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
• Performed accounting or financial analysis.
• Stocked inventory and ordered office and kitchen supplies.
• Scheduled service and changed and ordered toner to keep printers and copiers functioning.
• Answered phones and routed voicemails to respective employees.
• Received and distributed mail, letters and packages.
• Reviewed and approved vendor invoices.
• Reserved and managed meeting room availability.
• Assisted with set up for social events and food deliveries.
• Monitored office services mailbox for business support needs and requests.
• Maintained front desk to provide positive first impression.
• Provided HR administrative assistance to management team.
• Encouraged and improved cross-department internal communication.
• Offered reception coverage to relieve staff during absences or breaks.
• Participated in credit and collections activities.