Michael Lauben
New Braunfels,TX
Summary
Senior manager with 16 years of experience with organizational and strategic planning.
Overview
10
10
years of professional experience
Work History
SR Staffing Coordinator
QTC
12.2022 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Worked with manager and supervisor to plan and coordinate Event Staff.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
Liaison Officer/Operations Supervisor
US Army
06.2019 - 03.2023
- Organized training between US Coalition Forces and SOCOM Foreign National Forces for US Joint Emergency Hurricane Relief Efforts.
- Generated comprehensive reports regarding incidents, events and supply requirements.
- Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Forged and cultivated productive relationships with Partner Nations.
- Used Cross-Cultural Management expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Operations Supervisor
US Army
04.2017 - 06.2019
- Represented unit organization to facilitate support to Multi-agency task force in Hazardous Response environment.
- Carefully handled and disposed of biological hazardous materials following strict safety procedures to avoid contamination.
- Gathered and evaluated quality assurance data to identify issues and improve process efficiency.
- Trained and mentored new staff to achieve efficiency and maintain daily operational consistency.
- Maintained knowledge of latest requirements and support strategies.
- Increased program outreach by building strong relationships with educators and community.
- Accomplished multiple tasks within established timeframes.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
Automated Logistical Specialist/ Supply Sargent
U.S. Army
02.2014 - 07.2017
- Trained in Environmental Compliance and Risk Management
- Learned and utilized the fundamentals of teamwork, leadership, safety, and quality control
- Maintained unit Dose meter program and reporting system for 120 co-workers
- Planned and implemented over 90 classes, workshops, and exercises
- Produced weekly status reports detailing equipment life cycle operations.
- Establishes and maintains stock records and other documents such as inventory, material control, accounting, and supply reports
- Team leader responsible for the training employees and coaching personal development of 6 subordinates
- Keep records and compile stock reports.
- Created and maintained records, which included stock lists, inventory and material counts.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Performed auditing work in accordance with GAAS (Generally Accepted Auditing Standards) to meet rigorous standards.
Education
Bachelor of Science - Environmental
Columbia Southern University
Colorado Springs, CO10.2019
Skills
- Performance Review and Optimization
- Transportation and Logistics Coordination
- Critical Thinking
- Administrative Management
- Proposal Reviews
- Manpower Coordination
- Benchmark Development
- Conflict Resolution
- Customer Service
- Coaching and Mentoring
- Budget Preparation
- Manpower Planning
Timeline
SR Staffing Coordinator
QTC
12.2022 - Current
Liaison Officer/Operations Supervisor
US Army
06.2019 - 03.2023
Operations Supervisor
US Army
04.2017 - 06.2019
Automated Logistical Specialist/ Supply Sargent
U.S. Army
02.2014 - 07.2017
Bachelor of Science - Environmental
Columbia Southern University
Similar Profiles
ShaValerie BakerShaValerie Baker
Disability Evaluation Coordinator Specialist /Scheduling Coordinator at QTCDisability Evaluation Coordinator Specialist /Scheduling Coordinator at QTC
Kayla YoungKayla Young
QAS at QTCQAS at QTC
Wendy MatthewsWendy Matthews
Provider Utilization Coordinator Spec Lvl 3 at QTCProvider Utilization Coordinator Spec Lvl 3 at QTC