Michael Laughlin
Truck driver
Blanchard,OK
Summary
Dynamic Team Leader Manager at Walmart with a proven track record in enhancing operational efficiency and reducing costs. Skilled in staff development and customer service, I successfully mentored teams, boosting morale and performance. My strategic initiatives led to improved project delivery timelines, showcasing my decision-making and motivational skills.
Overview
21
21
years of professional experience
Work History
Team Leader Manager
Walmart
09.2025 - 12.2025
- Led cross-functional teams to enhance operational efficiency and improve project delivery timelines.
- Implemented strategic initiatives that streamlined processes, reducing overhead costs significantly.
- Mentored junior team members, fostering skill development and enhancing team performance.
- Developed training programs that increased staff competency and improved service quality.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
- Enhanced problem-solving skills within the team through facilitating brainstorming sessions and encouraging creative thinking.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
CDL Truck Driver
Haul-Moore Trucking
01.2025 - 08.2025
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Kept detailed records of deliveries and money received from customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Filled out load paperwork and DOT-mandated log books.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected load security and checked for damages.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
CDL Truck Driver
Danny Woods Trucking
01.2024 - 01.2025
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Kept detailed records of deliveries and money received from customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Filled out load paperwork and DOT-mandated log books.
- Operated with safety and skill to avoid accidents and delays.
CDL Truck Driver
Cast & Crew
10.2023 - 01.2024
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Kept detailed records of deliveries and money received from customers.
- Operated light trucks to deliver loads as far as [Number] miles from home location.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Adhered to all federal, state, and local traffic laws while driving in diverse weather conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
CDL Truck Driver
Ozark Mountain
10.2022 - 10.2023
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Adhered to all federal, state, and local traffic laws while driving in diverse weather conditions.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
CDL Truck Driver
Danny Woods
05.2019 - 10.2022
- Adhered to all federal, state, and local traffic laws while driving in diverse weather conditions.
- Assisted in training new drivers on company policies and safe driving practices.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
CDL Truck Driver
Fleenor Brothers
05.2018 - 05.2019
- Operated various types of commercial vehicles to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and records for regulatory compliance.
- Coordinated route planning to optimize delivery schedules and minimize fuel consumption.
- Communicated effectively with dispatch to report on delivery status and issues encountered.
- Implemented safety protocols that reduced incidents during transportation activities.
- Dropped and hooked trailers and changed configuration of equipment.
- Filled out load paperwork and DOT-mandated log books.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Successfully avoided time delivery delays by carefully planning best routes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
Truck Driver
U.S. Xpress
05.2017 - 05.2018
- Operated long-haul trucks safely across diverse routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Managed delivery schedules efficiently, optimizing routes for timely arrivals.
- Maintained accurate logbooks detailing driving hours and vehicle conditions.
- Collaborated with dispatchers to communicate delays and route changes effectively.
- Implemented best practices for cargo securing to prevent damage during transit.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Painter/Line Assembler
Smith Bits
10.2014 - 03.2017
- Prepared surfaces for painting by cleaning, sanding, and priming to ensure high-quality finishes.
- Applied various paint types using brushes, rollers, and sprayers for diverse projects.
- Maintained tools and equipment to promote safety and efficiency in painting operations.
- Collaborated with team members to complete projects on schedule while meeting quality standards.
- Assisted in color selection and matching to achieve desired aesthetic outcomes for clients.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Operated power sprayers and hand tools to prepare and paint large areas.
Department Manager
Walmart
09.2012 - 10.2014
- Led team to optimize inventory management processes, reducing stock discrepancies.
- Implemented training programs for staff, enhancing product knowledge and customer service skills.
- Streamlined scheduling procedures, improving operational efficiency and employee satisfaction.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
Warehouse
Ditch Witch
08.2009 - 09.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Front End Mechanic
Bruce Davis Alignment
05.2006 - 08.2009
- Diagnosed and repaired mechanical issues on various vehicle systems.
- Performed routine maintenance, enhancing vehicle performance and safety.
- Collaborated with team members to streamline service workflows.
- Utilized diagnostic tools to identify and resolve complex problems efficiently.
- Maintained accurate records of repairs and services performed on vehicles.
- Maintained high safety standards through detailed inspections of front-end components, addressing any potential hazards promptly.
- Assisted colleagues in complex or unfamiliar repair jobs as needed to ensure successful outcomes for clients.
- Upheld company reputation by consistently adhering to established policies, procedures, and ethical guidelines during all interactions with customers.
- Stayed up-to-date on industry trends and advancements in automotive technology to provide relevant recommendations to clients for their vehicles'' needs.
- Boosted shop efficiency by managing workload effectively and prioritizing urgent tasks.
- Improved vehicle performance by conducting thorough diagnostic tests and identifying issues with suspension, braking, and steering systems.
- Enhanced customer satisfaction by providing timely and efficient front-end repairs and maintenance services.
Stand-Up Forklift Operator
Tyson Foods
04.2005 - 05.2006
- Operated stand-up forklift to transport materials within production area efficiently.
- Conducted routine safety checks on equipment to ensure compliance with safety regulations.
- Assisted in loading and unloading shipments, maintaining accurate inventory records.
- Collaborated with team members to optimize workflow and minimize downtime during operations.
- Monitored product quality during transport to uphold company standards and minimize waste.
- Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Performed daily maintenance tasks on stand-up forklifts to ensure optimal functionality, prolonging equipment lifespan.
Education
High School Diploma -
Barton County Community College
Great Bend, KS10-1994
Skills
- Customer focus
- Workload management
- Motivational skills
- Influencing skills
- Staff development
- Game strategy
- Motivational
- Team leadership
- Teamwork and collaboration
- Customer service
- Decision-making
- Goal setting
Timeline
Team Leader Manager
Walmart
09.2025 - 12.2025
CDL Truck Driver
Haul-Moore Trucking
01.2025 - 08.2025
CDL Truck Driver
Danny Woods Trucking
01.2024 - 01.2025
CDL Truck Driver
Cast & Crew
10.2023 - 01.2024
CDL Truck Driver
Ozark Mountain
10.2022 - 10.2023
CDL Truck Driver
Danny Woods
05.2019 - 10.2022
CDL Truck Driver
Fleenor Brothers
05.2018 - 05.2019
Truck Driver
U.S. Xpress
05.2017 - 05.2018
Painter/Line Assembler
Smith Bits
10.2014 - 03.2017
Department Manager
Walmart
09.2012 - 10.2014
Warehouse
Ditch Witch
08.2009 - 09.2012
Front End Mechanic
Bruce Davis Alignment
05.2006 - 08.2009
Stand-Up Forklift Operator
Tyson Foods
04.2005 - 05.2006
High School Diploma -
Barton County Community College