Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Lay

Spotsylvania,VA

Summary

Dynamic professional with extensive experience at CarMax, excelling in vehicle reconditioning and cosmetic restoration. Recognized for attention to detail and problem-solving skills, consistently delivering high-quality results. Proven ability to collaborate effectively in team settings while maintaining a friendly, positive attitude to enhance customer satisfaction.

Overview

10
10
years of professional experience

Work History

SRA

CarMax
Fredericksburg, VA
05.2021 - Current

RECONDITIONING ASSOCIATE (inventory)

• Processed and received incoming vehicles

• Created bills of landing (BOLS)

• Pull and stage vehicles

• Photograph and upload listings

• clean transferred customer vehicles

RECONDITIONING ASSOCIATE LEVEL 2 (detail)

• Clean raw vehicles and operate wash bay

• Perform final quality checks as well as conducting cosmetic inspections

RECONDITIONING ASSOCIATE LEVEL 3 (detail)

• Perform interior repairs from leather repairs, sewing, flocking fabric, and plastic repair

• Complete specialty cosmetic and restoration work

SENIOR RECONDITIONING ASSOCIATE (paint)

• Perform wheel sanding and refinishing

• Complete minor body repairs and bumper repairs

• Blackout vehicle panels

• Prep vehicles for paint and cosmetic restoration

Security Officer

National Security Consultants
Spotsylvania, VA
06.2018 - 04.2021

• Operated radio using 10-code system

• Escorted patrons and staff around and off the premises

• operated a security vehicle for exterior patrols as well as constant foot patrols of interior

• Maintained a secure and controlled environment

Correctional Officer

Rappahannock Regional Jail
Stafford, VA
03.2018 - 05.2018

• operated radio using 10-code system

• Guarded and escorted inmates around the premises

• Maintained a secure and controlled environment for inmates and staff

Security Officer

United States Security Associates
Stafford, VA
06.2017 - 10.2017

• Protected hospital personal, patients, and visitors

• communicated via radio using 10-code system

• escorted unruly patients and visitors

• maintained a secure and controlled environment

General Service Mechanic

Express Auto Service
Fredericksburg, VA
06.2016 - 05.2017

• Performed basic vehicle maintenance

• Safely moved customer vehicles in and out of service bays

• Interacted professionally with customers

• performed basic shop duties

Education

High School Diploma -

Spotsylvania High School
Spotsylvania, VA
06.2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable

Timeline

SRA

CarMax
05.2021 - Current

Security Officer

National Security Consultants
06.2018 - 04.2021

Correctional Officer

Rappahannock Regional Jail
03.2018 - 05.2018

Security Officer

United States Security Associates
06.2017 - 10.2017

General Service Mechanic

Express Auto Service
06.2016 - 05.2017

High School Diploma -

Spotsylvania High School