Michael Layton
Penn Yan
Summary
Dedicated and detail-oriented individual with experience at Penn Yan Municipal Utilities, skilled in hands-on labor and team collaboration. Also, experienced in many costumer service positions, with proven ability to enhance workflow efficiency and maintain safety standards. Recognized for punctuality and a strong willingness to learn, contributing to successful project completions and high customer satisfaction in previous roles.
Overview
4
4
years of professional experience
Work History
Laborer
Penn Yan Municipal Utilities
05.2024 - 08.2025
- Assisted in site preparation by clearing debris and organizing materials for efficient workflow.
- Operated various hand tools and machinery to complete labor tasks safely and effectively.
- Collaborated with team members to ensure timely completion of daily assignments and projects.
- Monitored inventory levels of materials and equipment to support ongoing worksite needs.
- Worked in two consecutive summers in between college semesters, seasonal employee
Crew Member
Taco Bell
11.2023 - 04.2025
- Executed cash handling procedures with accuracy and attention to detail during peak service hours.
- Supported food preparation, ensuring all items met quality standards and customer expectations.
- Maintained cleanliness and organization of workstations to promote a safe food preparation environment.
- Assisted in inventory management by tracking supplies and reporting low stock levels to management.
Team Member
Mac's Dairy Bar
06.2022 - 04.2024
- Trained new staff on operational procedures and customer service standards.
- Executed cash register operations accurately to ensure smooth transactions.
- Participated in team meetings to discuss improvements and address challenges.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Seasonal employee
Team Member
TOPS MarketLLC
10.2021 - 03.2022
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained accurate inventory records to support efficient stock management.
- Collaborated with team members to ensure timely completion of daily tasks.
- Organized merchandise displays to improve product visibility and accessibility.
- Started after high school Varsity Football ended and resigned before Varsity Baseball began
Education
Bachelor of Arts - Criminal Justice And Political Science
Alfred University
Alfred, NY05-2026
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Punctual and reliable
- Time management
- Customer service
- Team collaboration
Timeline
Laborer
Penn Yan Municipal Utilities
05.2024 - 08.2025
Crew Member
Taco Bell
11.2023 - 04.2025
Team Member
Mac's Dairy Bar
06.2022 - 04.2024
Team Member
TOPS MarketLLC
10.2021 - 03.2022
Bachelor of Arts - Criminal Justice And Political Science
Alfred University