MICHAEL LEE
Oklahoma City
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Animal Welfare Officer
City Of Oklahoma City
11.2024 - Current
- Unloaded and impounded animals received from animal control and public.
- Supplied animals with food, water, and personal care.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Participated in ongoing professional development and training programs, learning new methods and techniques in animal handling.
- Operate Company Vehicle and Wex Gas Card
TEAM LEADER ( PRODUCT RETURNS )
Mathis Home Distribution Center
01.2023 - 10.2024
- Bolstered employee morale and performance of direct reports through clear and transparent communications.
- Maintained accurate records of completed tasks and projects.
- Developed strong communication channels within team.
- Loaded, unloaded, moved and transferred merchandise throughout store.
- Fostered positive work environment to encourage productivity.
- Identified areas of improvement and implemented necessary changes.
- Collaborated with other team leaders to achieve company goals.
- Worked according to job orders, minimizing risk of rework through attention to detail.
- Documented, researched and resolved customer service issues.
QUALITY CONTROL ENGINEER
Mears Group Inc
09.2022 - 01.2023
- Collaborated with quality team members and leaders to monitor conformance to quality standards.
- Demonstrated strong knowledge of company's standards and protocols during inspections.
- Performed quality control inspections at customer sites to determine alignment with safety regulations.
- Performed visual inspections of finished products.
- Wrote detailed reports outlining performance, quality and defect rates.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
- Delegated work to staff, setting priorities and goals.
OVERNIGHT TEAMLEADER
Mathis Home Distribution Center
08.2019 - 08.2022
- Supervised work of contracted employees to keep on task for timely completion.
- Participated in team-building activities to enhance working relationships.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Reviewed completed orders for quality and accuracy.
- Prioritized workloads depending upon project specifications and deadlines.
- Followed safety procedures implemented by the company to avoid mishaps and accidents.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Used Forklift and other equipment safely on job, following manufacturer instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
ASSISTANT MANAGER
Rainbow Foods, LLC
04.2011 - 02.2019
- Manager in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations e.g Sales processes, orders and payments.
- Track progress of weekly, monthly, quarterly and annual objectives.
- Monitor and maintain store inventory.
- Evaluate employee performance and identify hiring and training needs.
- Supervise and motivate staff to perform their best.
- Monitor retail operating costs, budgets and resources.
- Suggest sales training programs and techniques.
- Communicate with customers and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Handle complaints from customers.
- Research emerging products and use information to update store's merchandise.
- Create reports, analyze and interpret retail data, like revenues, expenses and competition.
- Conduct regular audits to ensure the store is functional and presentable.
- Make sure all employees adhere to the company's policies and guidelines.
Education
HIGH SCHOOL DIPLOMA -
Jordan Vocational High School
Columbus, Ga01.2011
Georgia Military College
Skills
- Data management
- Written Communication
- Excellent work ethic
- Supervision
- Analytical skills
- Critical thinking
- Policies and procedures
- Goal Setting
- Attentive and Observant
- Attention to Detail
- Time management
- Social perceptiveness
Certification
FEMA ICS-100
FEMA ICS-700.b
FEAR FREE
Languages
English
Native or Bilingual
Timeline
Animal Welfare Officer
City Of Oklahoma City
11.2024 - Current
TEAM LEADER ( PRODUCT RETURNS )
Mathis Home Distribution Center
01.2023 - 10.2024
QUALITY CONTROL ENGINEER
Mears Group Inc
09.2022 - 01.2023
OVERNIGHT TEAMLEADER
Mathis Home Distribution Center
08.2019 - 08.2022
ASSISTANT MANAGER
Rainbow Foods, LLC
04.2011 - 02.2019
HIGH SCHOOL DIPLOMA -
Jordan Vocational High School
Georgia Military College
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