Michael Lee
Cleveland,TN
Summary
Dynamic security professional with extensive experience at Zirkops, excelling in threat assessment and incident management. Proven ability to enhance workplace safety through vigilant surveillance and effective leadership. Recognized for fostering teamwork and maintaining high standards of public safety, while demonstrating strong self-defense techniques and tactical operations expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Security Supervisor
Zirkops
09.2024 - Current
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
- Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
- Successfully prevented unauthorized access to sensitive areas through vigilant monitoring of perimeter fencing, access points, and CCTV systems.
- Completed full building and grounds patrols every 4 Hours to spot and investigate concerns.
Tent Crew Member
Cleveland Tent & Rental
05.2024 - 08.2024
- Improved productivity by effectively managing time and prioritizing tasks during tent installations.
- Adhered to safety protocols while assembling tents, minimizing accidents onsite.
- Proactively identified potential problems during site inspections, enabling preemptive solutions for seamless tent installations.
- Supported a positive work environment by fostering teamwork and cooperation among crew members during challenging installations.
- Ensured proper storage and maintenance of tents, prolonging their lifespan and usability.
Security Supervisor
Security Solutions of America
09.2023 - 05.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Chemical Loader
Solenis
08.2022 - 12.2022
- Enhanced safety protocols by implementing proper chemical handling and storage procedures.
- Assisted management with periodic audits of internal processes, contributing insights towards areas requiring improvement or optimization efforts within the facility''s operations.
- Improved overall productivity by optimizing workflow processes for loading chemicals into transport vehicles or containers.
- Reduced loading times for chemical shipments by streamlining loading processes and improving scheduling coordination.
Door-to-Door Sales Representative
Charter Spectrum
01.2020 - 04.2020
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Floor Supervisor
AAlberts
03.2019 - 09.2019
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
Assistant Manager
Speedway Gas Station
08.2018 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
CPL/E4
Marine Corps
06.2014 - 06.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Cleveland High School
Cleveland, TNSkills
- Detail-oriented
- Self-defense techniques
- Physical fitness
- Tactical operations
- Evidence handling
- Public safety
- Surveillance techniques
- Access control
- De-escalation techniques
- Threat assessment
- Incident management
- Risk analysis
- Firearms proficiency
- Computer skills
- CCTV monitoring
- Self-defense training
Certification
- Licensed Armed Guard
- Licensed Taser
- License Pepper Spray
- License Handcuffs
- License First aid, CPR, AED
- License Baton
- License Lean Six Sigma
Timeline
Armed Security Supervisor
Zirkops
09.2024 - Current
Tent Crew Member
Cleveland Tent & Rental
05.2024 - 08.2024
Security Supervisor
Security Solutions of America
09.2023 - 05.2024
Chemical Loader
Solenis
08.2022 - 12.2022
Door-to-Door Sales Representative
Charter Spectrum
01.2020 - 04.2020
Floor Supervisor
AAlberts
03.2019 - 09.2019
Assistant Manager
Speedway Gas Station
08.2018 - 03.2019
CPL/E4
Marine Corps
06.2014 - 06.2018
Cleveland High School
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