A highly motivated individual. Offering nine years of experience establishing internal systems aimed at minimizing losses and resolving issues promptly to increase customer satisfaction. Looking to provide world class customer service. Excellent communication skills to give customers the best service customers are looking for through written and oral communication, presentation skills to all levels of management, and listening to all the customer’s needs. Project leader for several business improvement functions to streamline processes and reduction of cost to increase efficiency. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.