Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Operations Manager
UFC Gym
Los Angeles, CA
06.2023 - Current
Managed day-to-day operations of the gym, including staffing, scheduling, and facility maintenance, ensuring smooth functioning of all departments.
Developed and implemented standard operating procedures (SOPs) to improve efficiency and streamline operations, resulting in a 15% increase in productivity.
Oversaw hiring, training, and performance evaluations of front desk staff, personal trainers, and cleaning crew, fostering a positive and cohesive team environment.
Conducted regular audits of equipment, facilities, and safety protocols to maintain compliance with industry standards and regulations.
Acted as a liaison between management, staff, and members, addressing concerns and ensuring high levels of customer satisfaction.
Analyzed membership data, attendance trends, and financial reports to identify opportunities for revenue growth and cost savings.
Collaborated with marketing team to develop promotional campaigns, events, and membership packages to attract new members and retain existing ones.
Co Founder / Product Develoment
SOSA
Los Angeles, CA
03.2021 - 03.2023
Conducted in-depth consumer research, market analysis, and competitor benchmarking to identify key consumer insights and market opportunities
Collaborated with creative agencies and in-house design teams to develop compelling brand identities, packaging designs, and visual communication assets.
Managed brand budgets and conducted financial analysis to measure ROI and optimize spend.
Monitored brand performance, tracking KPIs and analyzing market trends to recommend strategic adjustments to marketing initiatives
Provided leadership and mentorship to marketing and product teams, fostering a culture of creativity, collaboration, and continuous improvement.
Stayed on top of industry trends, regulatory changes, and consumer preferences to guide brand/product strategy and maintain compliance.
Analyzed market trends, customer requirements and competitive strategy to identify opportunities for increasing customer and business value.
Education
Bachelor of Science - General Business
San Francisco State University
San Francisco, CA
01.2018
Skills
attention to detail
strong written and verbal communication
proficient with technology
problem solving
teamwork and collaboration
data analysis
growth mindset
Timeline
Assistant Operations Manager
UFC Gym
06.2023 - Current
Co Founder / Product Develoment
SOSA
03.2021 - 03.2023
Bachelor of Science - General Business
San Francisco State University
Similar Profiles
Christian LibunaoChristian Libunao
Server, Armbar at UFC GYMServer, Armbar at UFC GYM