MICHAEL LEITH
Lincoln,CA
Summary
Experienced Account Executive highly effective at building and maintaining customer loyalty. Proficient conflict resolver, problem-solver and time manager.
Overview
22
22
years of professional experience
Work History
Life Insurance Sales Agent
Ethos Life
05.2023 - Current
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Optimized CRM data utilization by keeping accurate records of all client interactions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Collaborated with colleagues to develop effective sales strategies and achieve team goals.
- Successfully met or exceeded sales quotas on a consistent basis through strategic planning, effective communication skills, and a commitment to understanding client needs.
Account Executive
WithClutch
02.2022 - 04.2023
- Maintained attitude of continuous improvement and competitive approach to sales benchmarks
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller
- Developed, serviced and grew corporate accounts
- Built rapport with customers and maintained loyalty by providing fast, knowledgeable service
- Evaluated customers' potential needs to make appropriate recommendations
- Leveraged CRM to collect, organize and manage sales data and customer information.
Account Executive
Aurora Solar Inc
04.2017 - 02.2022
- Sold our subscription based solar sales and design software through interactive product demonstration webinars
- Continuously exceeded sales quota
- 1 in Sales company wide
- Helped to build and guide the sales process
- Sold the first enterprise accounts and developed the enterprise offerings.
Account Executive
Carlypso Qualified
07.2015 - 03.2017
- Created call structure and company story
- Worked with upper management to ensure appropriate changes were made to improve customer satisfaction
- Addressed customer service inquiries in a timely and accurate fashion
- Provided accurate and appropriate information in response to customer inquiries
- Exceeded quota's month after month
- Top producer awards every month
- 1 Inside sales representative
- Promoted to sales manager.
Life Insurance Sales Agent
SelectQuote Insurance Services
10.2007 - 07.2015
- Managed a portfolio of 1200 accounts and $600,000 in sales
- Completed daily outbound calls, up to 150 calls per day
- Selected the correct products based on customer needs, product specifications and applicable regulations
- Won Rookie of the year in 2008 and have been in the top 5% every year since
- Promoted to Tier1.
Medicare Sales Agent
Medicare Agent Independent Agent
09.2006 - 10.2007
- Closed an average of 10 new sales per week
- Calculated premiums and established payment methods for sales
- Met with 25 existing and prospective clients each week to select appropriate insurance policies
- Implemented a consultative selling approach on all calls.
Mortgage Sales Agent
AMC Mortgage Services
02.2006 - 09.2006
- Sold Sub Prime and Prime Mortgage Products
- Received Top Producer Awards every month Helped Run day to day operations of branch
- Originated, reviewed, processed, closed and administered customer loan proposals
- Successfully closed an average of 15 loans per month.
Supervising Life Insurance Sales Agent
American Income Life
05.2004 - 02.2006
- Sold and marketed Life Insurance products resulting in convention for top producers of AIL
- Received outstanding sales performance awards
- Promoted to Run AIL Office in Fresno, Ca
- Managed a group of eight agents to reach their performance awards
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
Account Manager
Coca-Cola
08.2002 - 05.2004
- Managed a group of 112 Down the Street Stores
- Promoted To Manage Drug Accounts
- Increased Sales by 400% in my route
- Received Numerous Awards
- Contacted new and existing customers to discuss how their needs could be met through specific products and services
- Met existing customers to review current services and expand sales opportunities.
Education
High School Diploma -
Dublin High School
Dublin, CA06.1997
Skills
- Top sales rep for 7 out of 7 quarters at Carlypso
- Strong closer with highest lead to win conversion rate (2x other sellers)
- Excellent sales pipeline management
- Ability to mentor other sellers to improve their close rates
- Dependable
- Team leadership
- SalesForce CRM
- Quick learner able to understand complex products and help consumers buy in
- Ability to improve sales script and teach to other sellers
- Proven sales track record
- Self-sufficient
- Results-oriented
- Excellent multi-tasker
- Upselling and consultative selling
- Dialer programs
Accomplishments
- Promoted to Sales Manager after only 6 months
- Top seller 7 of 7 quarters averaging 200% above sales quota each month
- Top performer in terms of lead conversion at 2X rate of other sellers
- Exceeded corporate target for customer satisfaction for 21 months in a row
- Exceptional Inside Sales Representative, Top Seller with Ability to Improve Sales Efficiency, Sales Script and Develop Sellers.
Licenses
Life and Health License
Nationally licensed, Resident state CA
Timeline
Life Insurance Sales Agent
Ethos Life
05.2023 - Current
Account Executive
WithClutch
02.2022 - 04.2023
Account Executive
Aurora Solar Inc
04.2017 - 02.2022
Account Executive
Carlypso Qualified
07.2015 - 03.2017
Life Insurance Sales Agent
SelectQuote Insurance Services
10.2007 - 07.2015
Medicare Sales Agent
Medicare Agent Independent Agent
09.2006 - 10.2007
Mortgage Sales Agent
AMC Mortgage Services
02.2006 - 09.2006
Supervising Life Insurance Sales Agent
American Income Life
05.2004 - 02.2006
Account Manager
Coca-Cola
08.2002 - 05.2004
High School Diploma -
Dublin High School
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