Michael Lemon
Alexandria,LA
Summary
Adept Commercial Vehicle Operator, notably with KLLM Transportation Services, I excel in defensive driving and delivering exceptional service. My expertise in hauling Tractor Trailer, Refrigerated Goods and maintaining punctuality has consistently enhanced operational efficiency and customer satisfaction, showcasing my ability to adapt and thrive in dynamic environments. Reliable Driver who's familiar with OTR and Local traffic patterns. Flexible schedule with willingness to work any hours. Maintains passenger safety and satisfaction with exceptional service and adherence to all laws.
Overview
5
5
years of professional experience
Work History
Commercial Vehicle Operator
KLLM Transportation Services
01.2024 - Current
- Consistently exceeding expectations for professionalism during routine evaluations.
- Displaying strong communication skills through daily interactions with dispatchers, and supervisors.
- Demonstrating flexibility in adapting to various appointment times, learning new routes quickly for optimal efficiency.
- Strong relationships with regular customers through friendly interactions and reliable service delivery.
- Enhancing customer satisfaction by providing timely and efficient transportation services.
- Maintaining accurate records of trip logs, mileage reports, and incident reports for management review.
- Navigating in diverse road conditions with skill, ensuring the safe transport of passengers in various weather situations.
- Maximizing operational efficiency through effective time management strategies that ensured punctual pick-ups and dropoffs.
- Conducting daily pre-trip inspections to proactively identify potential maintenance issues before they impacted performance or safety.
- Upholding company policies and procedures while consistently delivering a positive experience for clients.
- Monitoring fuel consumption with careful route planning and optimizing driving habits.
- Checking oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Safe driving and obeying traffic laws to avoid accidents and injuries.
- Upholding high standards of cleanliness, sanitation, and service.
- Maintaining personal logs of daily trips to keep accurate records of fares and destinations.
- Safe driving in various weather and road conditions to avoid accidents.
- Inspecting vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Delivering goods and products to customer on time and in excellent condition.
- Hauling Tractor Trailer and Reefer Experience
- Tanker Endorsement
Front Desk Agent
Marriott
02.2020 - 11.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
High School Diploma -
George Washington Carver High School
New Orleans, LA05.1999
Skills
- Punctuality
- Defensive Driving
- Traffic Laws Adherence
- Vehicle Inspection
- Hauling Tractor Trailer
- Alley Dock Backing
- Reefer
- Tanker Endorsement
Websites
Timeline
Commercial Vehicle Operator
KLLM Transportation Services
01.2024 - Current
Front Desk Agent
Marriott
02.2020 - 11.2023
High School Diploma -
George Washington Carver High School
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