Summary
Overview
Work History
Education
Websites
Accomplishments
Languages
Timeline
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Michael Lemos

Frisco,TX

Summary

Driven and decisive HR Executive offering 13+ years of experience managing human resources teams to deliver compliance, personnel communication and strategic workforce programs. Flexible and focused with expertise in recruitment, onboarding, retention, total rewards, DEIB, leadership coaching, training and development, culture, employee engagement, performance management, data, committee/board management, union avoidance, and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.

Overview

14
14
years of professional experience

Work History

VP of Human Resources and DEI

The Dallas Arboretum
07.2023 - Current
  • Created the company's first strategic HR Plan to execute the employee life cycle with talent focus, scalable for growth, staffing, development, succession planning, total rewards, DEIB, governance and compliance, and performance management resulting in a 20% increase in employee retention
  • Own all the governance and assure compliance with regulatory, legislative, 7 committees, and 70 board members
  • Steered the innovation and implementation of an effective performance management program including design, training, change management, and employee engagement to improve productivity and execution against company strategic objectives
  • Revamped the organizations onboarding strategy to engage employees resulting in an improvement in 90-day turnover by >25%
  • Reduced employee claims with external agencies by 100% YOY and have reduced the employee grievances by 40%
  • Developed from scratch in 60 days all analytics, goals, and integrated DEI strategies into business plans to ensure it starts its first ever 'connection' approach to employees, customers, board, and company purpose
  • Moving the organization towards change with executive buy-in and the revamping of all SOP's, policies, leadership frameworks, and structures while aligning a 5-year human centric employee value proposition plan.

Human Resources Director

PepsiCo
02.2022 - 07.2023
  • Led the most impactful market in the central division and supported the following HR business partnerships: staffing, onboarding, development, change management, transformations, succession planning, TR's, performance improvement, DEI, community involvement and employee relations
  • Implemented a 3,000+ employee human capital strategy that supported the entire life cycle of the beverages business and resulted in the following: reduction in turnover by 30%, improved REJ by 20%, employee engagement results by 15%, and maintained 100% union avoidance
  • Developed an Aspirational Leadership program that identified 15 high potentials and led to 10 internal promotions into leadership roles
  • Nominated to participate in our national capability committee with the objective of analyzing our current HR framework for 500+ HR employees and identifying the needs to future proof HR training/succession models
  • Served as a key executive partner of the division to influence, advise, and drive the HR agenda in a business market that delivered over $500 million in revenue
  • Managed key transformation projects: digital UKG/payroll system, Gatorade transformation go-to-market initiative, and implementation of our culture/listening pilots
  • Built a people planning initiative for the entire market, which included 16 locations; and presented findings to our business senior executives
  • Worked closely with over 100 leaders in the market to identify key areas of opportunity and prepare strategic workforce plans in their lines of business (manufacturing, warehouse, and sales)
  • Managed and mentored a team of six HRBPs, which resulted in two promotions.

Associate Director of People and Culture

Avocados From Mexico
06.2016 - 01.2022
  • Created from scratch the company’s HR strategic department that included: staffing, development, succession planning, total rewards, DEIB, governance and compliance, performance management, SOP’s, Policies, and HRIS systems
  • Served as key advisor to C-Suite and Board of Directors in the U.S
  • And Mexico (60 members)
  • Implemented an intentional strategy and an action plan surrounding the DEIB, Culture, and Community, resulting in an employee satisfaction of 90%
  • Constructed and led employee engagement strategy and implemented key levers (MAGIC) to create a better culture and reduced our turnover down to a total annual of 15% for key roles
  • Increased efficiency by consolidating benefits, payroll, and time off systems into one HRIS software, improving utilization and employee satisfaction score to 40%
  • Built from scratch a performance management tool to improve transparency, and drive development and increase our productivity by 30%
  • Spearheaded strategic workforce planning efforts and aligned leveling guides for succession planning
  • Managed all labor relations issues and continuous updates to local, state, and federal law, which resulted in 0% external claims
  • Governed all total rewards to ensure competitiveness in the market
  • In addition, created pay bands, managed budgets, and financial forecasting to prepare for company growth
  • Implemented a talent acquisition strategy to build brand awareness; reduced time to fill by 60 days
  • Designed and implemented SAP, a PEO, and an intranet in conjunction with the CFO and key technology stakeholders to improve our technology experience with employees.

HR Business Partner

RENT-A-CENTER
10.2013 - 06.2016
  • Managed all recruiting, onboarding, performance management, succession planning, employee relations, and training and development
  • Successfully partnered with DVPs to assess HR needs and deliver value reflective of business objectives in Puerto Rico, USA, and Canada
  • Planned and launched part-time employment pilot program to support 5,000+ employees
  • Oversaw a high-volume recruiting team of 5 recruiters, hiring 30+ per week
  • Managed coworker relations cases per week serving as the initial contact for over 700 stores
  • Responded to EEOC claims made by employees in a timely manner and served as a needed in court cases, and reduced claims by 15% vs prior year.

Bilingual HR Manager

Flexi Compras
01.2010 - 01.2013
  • Managed all recruiting, onboarding, performance management, succession planning, employee relations, and training and development as field HR employee supporting over 500+ employees.

Education

MBA - Human Resources Management

UNIVERSITY OF DALLAS

BBA - Strategic Management

UNIVERSITY OF NORTH TEXAS

Accomplishments

  • Culture Transformation: Launched company's first culture committee and led initiatives to align our Brand, Purpose, and Culture, while remaining true to the organization's authentic values and norms.
  • HR Strategy: Developed the overall strategy and strategic action plans for the HR department in alignment with the organization’s overarching vision.
  • Stakeholder Influence: Ability to persuade and influence a mindset shift of our executive, board members to transition team from boss to coach driving engagement across employees.
  • Improved Talent Processes: Brought recruiting function in-house by investing in proper tools which resulted in reducing talent acquisition spending by more than 50%
  • Innovative HR Systems: Designed and built HR systems including a custom performance management, company intranet, career page, payroll, and employee recognition.

Languages

  • English
  • Spanish

Timeline

VP of Human Resources and DEI

The Dallas Arboretum
07.2023 - Current

Human Resources Director

PepsiCo
02.2022 - 07.2023

Associate Director of People and Culture

Avocados From Mexico
06.2016 - 01.2022

HR Business Partner

RENT-A-CENTER
10.2013 - 06.2016

Bilingual HR Manager

Flexi Compras
01.2010 - 01.2013

MBA - Human Resources Management

UNIVERSITY OF DALLAS

BBA - Strategic Management

UNIVERSITY OF NORTH TEXAS

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