Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Leonard

Elburn,IL

Summary

Proven track record of successfully managing multiple assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

36
36
years of professional experience

Work History

Independent Contractor

Self-employeed
01.1996 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Assessed performance metrics after each completed assignment to identify areas for improvement moving forward.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Collaborated with clients to define project requirements and deliverables.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.

Maintenance Technician

Walker Processing
01.1988 - 08.1996
  • Wrote and revised maintenance procedures.
  • Streamlined workflow by optimizing equipment layout and arrangement in the facility.
  • Boosted overall productivity with timely preventive maintenance on key equipment.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.

Education

Bachelor of Arts - Elementary Education

Aurora University
Aurora, IL

Skills

-Proficiency and awareness of construction including plumbing, carpentry, drywall, painting and flooring

-Maintenance and repair of tools and equipment

-Personnel management and leadership

-Completing projects efficiently and timely

-Quickly and effectively diagnosing and remedying problems

- Working knowledge of current building codes and safety regulations

-Understanding of HVAC, water sourced heat pumps, fire suppression and other mechanical systems

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Timeline

Independent Contractor

Self-employeed
01.1996 - Current

Maintenance Technician

Walker Processing
01.1988 - 08.1996

Bachelor of Arts - Elementary Education

Aurora University

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Michael Leonard