Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Levi

Austin,TX

Summary

Hardworking Quality Technician experienced in documenting results, modeling trends and comparing findings to specifications. Excellent organizational and problem-solving abilities developed over 12 years in the manufacturing and medical industries .

Overview

10
10
years of professional experience

Work History

Quality Technician II

FLEXTRONICS LLC
02.2019 - Current
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Conducted root cause analysis for recurring defects, enabling targeted corrective actions that reduced future occurrences significantly.
  • Managed non-conforming material program, including investigation, disposition, and corrective action plans that reduced instances of repeat issues significantly.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated results against design standards and compliance requirements.
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Reported problems and concerns to management.
  • Performed tests and inspections to conform to established standards.
  • Recorded and organized test data for report generation and analysis.
  • Monitored testing procedures and verified performance of tests according to established Apple specifications and protocol.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Conducted investigations into questionable test results.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Improved product quality by conducting thorough inspections and identifying areas for improvement.
  • Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.

Customer Quality Assurance Lead

Flextronics International (Flex) - Austin, TX
11.2013 - 02.2019
  • Create defect databases to report failures to customer and quality engineering team.
  • Maintain and update standard operation procedures to ensure proper quality standards are being met according to customer and manufacturing specifications.
  • Coordinated with developers to troubleshoot issues discovered during testing, expediting resolution times and minimizing delays in product release schedules.
  • Conducted regular audits of testing environments to maintain accuracy and consistency across all test scenarios.
  • Created detailed defect reports for clear communication between development teams about identified bugs.
  • Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Wrote, reviewed and approved documents to preserve quality assurance.
  • Supported development of materials, aids and curriculum to direct staff in procedures and operations.
  • Performed internal audits to maintain operating procedure and regulatory standards compliance.
  • Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
  • Collaborated with cross-functional teams to address root causes of defects and implement preventive measures.
  • Communicated with production team members about quality issues.
  • Kept detailed records of quality and imperfect products.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Tested Mac Pro systems for function and accuracy and verified final product configuration met engineering specifications.
  • Compared colors, shapes, textures and grades of products and materials with color charts, templates, or limit samples to verify conformance to standards.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Trained and mentored inspection staff of 15 to apply best practices and comply with quality control guidelines and regulations.

Education

Network Engineering, A+, MSCA, MSCE, Linux+, Network+, Security - Network And System Administration

Cybertex Institute of Technology
Austin, TX
09.2015

Computer Science - Network And System Administration

Austin Community College
Austin, TX
05.2009

Skills

  • Process Monitoring
  • Quality Metrics
  • Corrective Actions
  • Internal Audits
  • Quality Training
  • Root Cause Analysis
  • Test Results Interpretation
  • Data Capture and Analysis
  • Staff Training
  • Functional Testing
  • Inspections and Reviews
  • Quality Management Systems
  • Testing Procedures
  • Quality Assurance

Timeline

Quality Technician II

FLEXTRONICS LLC
02.2019 - Current

Customer Quality Assurance Lead

Flextronics International (Flex) - Austin, TX
11.2013 - 02.2019

Network Engineering, A+, MSCA, MSCE, Linux+, Network+, Security - Network And System Administration

Cybertex Institute of Technology

Computer Science - Network And System Administration

Austin Community College

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Michael Levi