Michael Levingston
Richmond,CA
Summary
Motivated professional with strong understanding of electrical systems and components. Skilled in diagnosing, repairing and maintaining wide range of equipment. Offers great task prioritization and time management skills. Technically oriented battery services with proven problem-solving and diagnostic skills. Versatile and adaptable, experienced with wide range of power equipment. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Battery Service Technician
AAA Auto Club Group
07.2023 - Current
- Improved battery service efficiency by performing thorough diagnostic tests and identifying issues accurately.
- Increased customer satisfaction with timely and effective battery repair services.
- Safely replaced damaged batteries, ensuring optimal vehicle performance for clients.
- Performed routine maintenance on various types of batteries, prolonging their lifespan and functionality.
- Contributed to overall team success by providing assistance to fellow technicians when needed.
- Delivered exceptional customer service by explaining complex technical concepts in easy-to-understand language for members.
Service Assistance Maintenance
Caltrans District 4
01.2023 - 06.2023
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Properly handled, transported and disposed of recycled materials.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Security Guard
Securitas Security Services
12.2021 - 12.2022
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Also was given employee of the month of February 2022
Cable Installation Technician
TAK Communications
02.2021 - 12.2021
- Install Comcast coax cable climb street poles.
- Carry an 28 foot ladder for certain type of jobs.
- Fix trouble issues and train numerous co workers on job.
- Used Tools Power drill,fish line tape, electrical leakage tester, Signal meter.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Assembled communication equipment such as wiring, switching equipment and power apparatus.
- Repaired and updated equipment to conform to company-wide standards.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Barista/Cashier
Barnes & Noble
07.2019 - 11.2020
- Made Starbucks coffee for Barnes and noble served, baked, and cleaned.
- Also sold books and stacked them too.
Education
High School Diploma -
El Cerrito High School
El Cerrito, CA06.2019
Skills
- Product Knowledge
- Technical Support
- Power Tools
- Hand Tools
- Network Troubleshooting
- Telecommunications
- Network Installation
- Equipment repairs
- Equipment Inspection
- Customer education
- System Repair
- Device Installation
- Educating customers
- Device configuration
- Loading and unloading
- Point of sale operation
Timeline
Battery Service Technician
AAA Auto Club Group
07.2023 - Current
Service Assistance Maintenance
Caltrans District 4
01.2023 - 06.2023
Security Guard
Securitas Security Services
12.2021 - 12.2022
Cable Installation Technician
TAK Communications
02.2021 - 12.2021
Barista/Cashier
Barnes & Noble
07.2019 - 11.2020
High School Diploma -
El Cerrito High School