Michael Levinson
Eatontown,NJ
Summary
Results-driven Key Account Manager combining cross-functional competencies in sales forecasting, business development and process design. Expertise includes relationship development, awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels.
Overview
21
21
years of professional experience
Work History
Key Account Manager
BD (Becton Dickinson)
Sparks, MD
11.2016 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided regular reports on account activity and performance metrics to stakeholders.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Developed and implemented key account plans to meet customer needs and increase company profitability.
Account Executive
BD (Bexton Dickinson)
Sparks, MD
06.2006 - 10.2016
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Managed largest Global Key Account in division.
- Mentored new Sales Representatives in administrative and sales processes.
Senior Director, Operations
Osteotech Inc. (now Medtronic)
Eatontown, NJ
11.2002 - 06.2006
- Provided guidance on best practices in project management to ensure successful outcomes.
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Developed and implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
- Directed 125 employees in multi-shift, multi-facilities operation.
Education
Bachelor of Science -
Trenton State College
Ewing, NJ08-1986
Skills
- Interdepartmental Collaboration
- Client Meetings
- Account Planning
- Customer Satisfaction
- Team Leadership
- Project Management
Timeline
Key Account Manager
BD (Becton Dickinson)
11.2016 - Current
Account Executive
BD (Bexton Dickinson)
06.2006 - 10.2016
Senior Director, Operations
Osteotech Inc. (now Medtronic)
11.2002 - 06.2006
Bachelor of Science -
Trenton State College