Michael Lewin
Portland,TN
Summary
Meticulously organized Critical Facilities Engineer with 7 years in the data center industry successfully uniting internal and external forces to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers. Dedicated Technical Consultant experienced and adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Creative and driven IT trainer effectively inspires confidence in peers, clients and stakeholders. Well-versed in learning management systems and variety of media. Career accomplishments building successful team of training professionals for cutting edge organizations. Proficient in untangling operational mayhem by leveraging inter-departmental alignment to reduce waste and promote efficiency. Orchestrator of proven operational roadmaps that maximize impact of available resources and maintain positive staff outlook. Artful at facilitating lively interaction between disconnected entities to obtain optimal output, without stifling company-wide creative thinking.
Overview
11
11
years of professional experience
Work History
Critical Facilities Engineer
Meta
02.2022 - Current
- Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
- Enhanced workplace safety with thorough hazard assessments and implementation of corrective measures.
- Collaborated with cross-functional teams to complete complex facility projects on time and within budget.
- Streamlined facilities operations, resulting in reduced downtime and increased productivity.
- Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.
- Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
- Ensured compliance with local, state, and federal regulations for all aspects of facility management.
- Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
- Implemented key performance metrics for evaluating facilities department effectiveness, using data-driven insights to guide improvements over time.
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
Electrical Engineer L1
NTT Global Data Centers
Sacramento, CA
04.2017 - 01.2022
- Performed critical load balancing analysis for all new client acquisitions and expansions to ensure failover integrity is maintained.
- Extensive experience in distribution design for 2N and 2N+2 DR systems.
- Maximized power utilization through breaker and load positioning.
- Coordinated large scale project which single corded over 150 clients with no reported outages and no major incidents.
- Improved and implemented process flows between teams to reduce time from quote to cash.
- Performed maintenance on and operated equipment associated with large centrifugal chiller operation to include cooling towers, pumps, sand filters, and strainers.
- Programmed critical space mechanical and electrical equipment.
- Performed maintenance on and operated equipment associated with UPS modules to include UPS out of service sequencing, load-banking, and Startup/Shutdown Procedures.
- Performed maintenance on and operated Generators designed to provide critical load in the event of power failure.
- Performed maintenance on and operated critical HVAC units key to Data Center operations to include fan, motor, and filter maintenance items.
- Operated major electrical switch gear to shift major loads with no loss of power.
- Reacted to and deescalated situations that could potentially cause a loss of power to critical client load.
- Upheld safe operating practices by leading the shift weekly toolbox meeting to discuss safety topics.
- Provided training to all technicians on mechanical and electrical theory resulting directly in 4 promotions.
- Provided company wide safety training on fire life safety systems.
- Built drill program, conducted regular weekly drills to increase team preparedness for any casualty situation that may occur.
- Built and conducted a formal training program to provide plant specific technical assistance and fundamental knowledge to all department technicians.
- Led and was responsible for conducting major maintenance practices.
- Created and programmed load balancing program for client satisfaction.
- Aided in the implementation of ITSM toolset to better organize product flow between teams and departments.
- Verified achievement of practical Business Value Realizations by each operational team, suggesting alterations to meet goals.
- Designed effective and easy to understand courses to hold students' interest while learning complex subject matter.
- Prioritized platform upgrades, considering both long-term and short-term return on investment (ROI) potential to maximize spending impact.
- Designed educational curriculum to train new and existing staff on use of Microsoft Teams, Excel, Word, and a multitude of existing toolset
- Performed risk management assessments on projects.
- Developed and implemented curriculum and training materials appropriate for use at all skill levels.
- Created training program that enabled employees to maintain and improve skills in various types of software packages.
- Formed multi-departmental roundtable to discuss optimizations to address departmental weaknesses.
- Crafted graphics and animations for use in presentations, lectures and training sessions.
- Confirmed operational teams achieved prescribed Business Value Realizations, suggesting alterations to remedy unmet goals.
- Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
- Interfaced with internal IT development teams to integrate new technologies, streamlining use of existing systems to significantly reduce operational timelines.
- Oversaw installation and onboarding process for CMMS and BMS systems.
- Planned and managed technical projects for clients.
- Regularly reviewed training materials and courses, adding updates to keep all information current and pertinent.
- Collaborated with Technical Operations Management teams to define and explore business challenges, creating technical roadmaps based on findings.
- Delivered training sessions for newly hired team leaders and management staff.
- Interfaced between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
- Provided consultancy to Client Success department, serving as primary liaison between it and Operations department.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
Nuclear Machinist Mate
US NAVY
Honolulu, HI
05.2013 - 01.2017
- Performed maintenance on and operated steam plant heat exchangers, valves, and turbines.
- Performed maintenance on and operated feed and condensate associated pumps, valves, heat exchangers, and chemical injection systems.
- Maintained accurate logs set with no oversight or assistance.
- Performed maintenance on and operated hydraulic systems associated with plant operations (i.e.
- Hydraulically operated valves associate with steam/feed/condensate systems).
- Performed maintenance on and operated pneumatic systems and high pressure air compressors critical to continued plant operation and reactor safety.
- Operated key valves associated in primary plant heat cycle.
- Performed duties as Leading Petty Officer/ Class Leader for 13 months.
- Managed maintenance of systems and facilities handling fluid from nuclear reactor operations.
- Monitored nuclear facility operations to identify design, construction or operation practices that violated safety regulations.
Education
Navy Nuclear Machinist Mate A School
Navy Nuclear Prototype Training. Ballston Spa - undefined
Navy Nuclear Machinist Mate Power School
undefined
Colorado Technical University
Skills
- Equipment oversight
- Training Curriculum Generation
- Work Process Optimization
- Developing project strategy
- System Analysis
- Feedback Loop Development
- Project Management
- Agile methodologies
- Conceptual thinking
- Client Relationships
- Process Development
Timeline
Critical Facilities Engineer
Meta
02.2022 - Current
Electrical Engineer L1
NTT Global Data Centers
04.2017 - 01.2022
Nuclear Machinist Mate
US NAVY
05.2013 - 01.2017
Navy Nuclear Machinist Mate A School
Navy Nuclear Prototype Training. Ballston Spa - undefined
Navy Nuclear Machinist Mate Power School
undefined
Colorado Technical University