Michael Lewin
Bowling Green,PA
Summary
Driven and meticulous, with a proven track record at Dollar General Warehouse, I excel in warehouse operations and customer service, demonstrating exceptional order picking accuracy and stress tolerance. Enhanced productivity by over 20% through efficient material handling and fostering team collaboration. Skilled in heavy lifting and maintaining a positive work environment, I consistently exceed performance metrics and customer expectations. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Reliable [Job Title] highly skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing [Number]+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting [Industry] customers.
Overview
3
3
years of professional experience
Work History
Warehouse Order Selector
Dollar General Warehouse
10.2022 - 05.2024
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Customer Service Cashier/Maintenance Mechanic/Porter
Southern Lanes
02.2022 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Deli Cook/Retail Customer Service Associate
Walmart
02.2021 - 10.2021
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
- Contributed to cost control measures by minimizing ingredient waste through careful portioning practices during food preparation.
- Reduced food waste by accurately forecasting ingredients needed for daily menu items and adjusting orders accordingly.
- Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
Education
GED -
South San Francisco High School
South San Francisco, CA06.2007
Skills
- Heavy Lifting
- Order picking accuracy
- Pallet Jack Operation
- Warehouse Safety Procedures
- Loading and unloading
- Material Handling Equipment
- Stress Tolerance
- Hand-Eye Coordination
- Order Picking
- Pallet arrangement
- Warehouse Operations
- Product picking
- Warehouse Safety
- Pallet jack proficiency
- Work Area Maintenance
- Quality Control
- Mentoring and training
- Attention to Detail
- Quick Learner
- Motivated Team Player
- Warehousing functions
- Time Management
- Stocking
- Order Filling
Timeline
Warehouse Order Selector
Dollar General Warehouse
10.2022 - 05.2024
Customer Service Cashier/Maintenance Mechanic/Porter
Southern Lanes
02.2022 - 08.2022
Deli Cook/Retail Customer Service Associate
Walmart
02.2021 - 10.2021
GED -
South San Francisco High School