Michael Lewis
Macomb,MI
Summary
Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success.
Overview
10
10
years of professional experience
Work History
Route Sales Representative
Aramark
Plymouth, MI
12.2023 - Current
- Developed and maintained relationships with current customers.
- Developed and implemented strategies to increase sales volume.
- Conducted daily pre-trip inspections of delivery vehicles.
- Organized deliveries according to customer needs.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Adhered to company safety policies while operating company vehicle.
- Maintained an organized work space at all times.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
Personal Caregiver
Personal
Macomb, Mi
08.2022 - 12.2023
- I had to quit My job in August 2022 because my girlfriend had cancer and neurological issues
- It's a 24 hour a day where I monitor her, take her to doctor appointments and chart her times where she has to take her medicine
- I'm ready to get back to work and help a brand with my knowledge, skillset and tenacious drive to always improve myself and my job.
Route Sales Representative
Smithfield Foods
Livonia, Mi
12.2021 - 08.2022
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Promoted positive relationships with customers to maintain consistent sales.
- Planned and organized routes within territory to maximize efficiency and time.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Keg Delivery Driver
Lipman Brothers Tennessee
Nashville, TN
06.2019 - 09.2021
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
Territory Sales Manager
Eastern Market Brewing Co
Detroit, MI
04.2020 - 08.2021
- Collected money from customers, making changes and recording transactions on customer invoices.
- Completed weekly physical inventory reports to maintain adequate levels of stock.
- Processed merchandise returns and exchanges for customer satisfaction.
- Planned for sales execution based on current account opportunities and upcoming promotions.
- Contacted satisfied customers to offer additional services or upgrades.
- Retrieved outdated and damaged products to receive credits or refunds from vendors.
- Promoted sales through special displays, developing account relationships and use of promotional material.
- Pitched sales in-person and over telephone to obtain new accounts for company.
- Developed excellent customer service skills through regular interaction with clients.
- Promoted new products by developing strong marketing and advertising campaigns.
Merchandiser
Ajax Turner
, Tennessee
01.2019 - 06.2019
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
- Analyzed sales figures and market trends to anticipate product needs.
Route Sales Associate
Frito Lay
Nashville, TN
05.2016 - 10.2018
- Increased sales by engaging with customers to identify needs and offer new product solutions.
- Planned and organized routes within territory to maximize efficiency and time.
- Addressed customer concerns head-on by using service expertise and knowledge of company policies to develop successful solutions.
- Maintained clean, functional vehicle to give professional appeal to customers and prevent breakdowns.
- Coordinated paperwork and payments with consistent accuracy to keep impeccable route records.
- Promoted positive relationships with customers to maintain consistent sales.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Cross-sold additional products to customers depending upon merchandise needs.
Frozen Food Team Leader
Giant Eagle, Inc
Columbus, OH
04.2014 - 03.2016
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Sports - Management/Marketing
Columbus State Community College
High School Diploma -
Waterford Kettering High School
Waterford, MI06.2007
Skills
- Relationship selling
- Territory growth
- Promotional planning
- Product merchandising and distribution
- Product and service knowledge
- Inside and outside sales
- Sales closing
- Territory sales
- Competitive product placement
- Product knowledge and price point
Timeline
Route Sales Representative
Aramark
12.2023 - Current
Personal Caregiver
Personal
08.2022 - 12.2023
Route Sales Representative
Smithfield Foods
12.2021 - 08.2022
Territory Sales Manager
Eastern Market Brewing Co
04.2020 - 08.2021
Keg Delivery Driver
Lipman Brothers Tennessee
06.2019 - 09.2021
Merchandiser
Ajax Turner
01.2019 - 06.2019
Route Sales Associate
Frito Lay
05.2016 - 10.2018
Frozen Food Team Leader
Giant Eagle, Inc
04.2014 - 03.2016
Sports - Management/Marketing
Columbus State Community College
High School Diploma -
Waterford Kettering High School
Similar Profiles
Cory ScullyCory Scully
Chef Manager at AramarkChef Manager at Aramark
Ashlee DuncanAshlee Duncan
Food Service Manager at AramarkFood Service Manager at Aramark
Abou CherifAbou Cherif
Technician at AramarkTechnician at Aramark
PAIGE HILLIARDPAIGE HILLIARD
Inventory Control Specialist at AramarkInventory Control Specialist at Aramark
Ded MarkuDed Marku
Custodian at ABM IndustriesCustodian at ABM Industries