Michael Liebig

Run day to day operations. Ordering and resourcing parts and products. Customer service and scheduling. General maintenance, laborer,billing,frabication, welding, disassembly and reassembly, refinishing, detailing and delivery. Working with insurance companies as well as customers. General mechanical and electrical auto and truck repair. Shipping and receiving as well as inspection of delivered parts.

• Managed operations budgeting, accounts payable and accounts receivable and payroll.
• Resolved issues quickly through meticulous research and quick decision-making.
• Conferred with customers to understand needs and finalize purchase orders.
• Kept records for production, inventory, income and expenses.
• Kept up-to-date on regulatory changes affecting business operations.
• Set pricing structures according to market analytics and emerging trends.
• Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
• Met with service vendors or product suppliers to facilitate delivery.
• Determined pricing for products or services based on costs and competition.
• Examined and inspected stock items for wear or defects.
• Improved company's quality and productivity by streamlining systems and processes.
• Mentored and trained new hires on sales techniques and customer service procedures.
• Coached, counseled and disciplined employees.
• Prepared annual budgets and monitored financial objectives.
• Completed store operational requirements by assigning tasks based upon strength, level of experience and [Area of expertise].
• Complied with legal requirements and set up surveillance measures to secure merchandise.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Assessed damaged materials and notified maintenance personnel of needed repairs.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Prepared annual budgets with controls to prevent overages.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Worked with marketing teams to create print and online advertisements to bring in new customers.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Conducted audit inspections and independent checks to verify parts and materials.
• Investigated customer complaints to identify cause of malfunctions.
• Retained accurate records of purchases, titles and sales.
• Coordinated with parts department to determine availability of necessary components.
• Analyzed vehicle data using advanced diagnostic equipment.
• Repaired and replaced worn and damaged components.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
• Maintained awareness of vehicle market trends to assess customer demands and budgets.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Tuned automotive systems and components to optimize functionality and prolong life of each piece.
• Explained estimates and determined repair timelines to manage customer expectations.
• Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Read and followed technical documentation to complete accurate repairs.
• Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
• Delegated and supervised vehicle bodywork to body team for restoration and remediation.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.