Summary
Overview
Work History
Education
Skills
Timeline
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Michael Liscio

Locust Grove,GA

Summary

Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.

Overview

3
3
years of professional experience

Work History

Client Advisor

Volume Chevrolet
02.2022 - Current
  • Engage and build strong relationships with clients, providing exceptional customer service throughout the entire sales process.
  • Demonstrate in-depth knowledge of a diverse range of vehicles, including their features, specifications, and benefits, to effectively assist clients in making informed purchasing decisions.
  • Employ consultative selling techniques to understand clients' needs, preferences, and budgets.
  • Proactively reach out to potential leads, follow up on inquiries, and manage a consistent pipeline of prospects.
  • Conduct comprehensive product presentations and test drives, highlighting key selling points to maximize client interest and engagement.
  • Negotiate pricing, trade-ins, and financing terms.
  • Maintain accurate and up-to-date records of client interactions, vehicle inventory, and sales transactions using the dealership's CRM system.
  • Handle post-sale follow-up to ensure client satisfaction, address any concerns, and encourage referrals.
  • Actively contribute to the enhancement of the showroom's visual appeal by arranging vehicles in an organized and appealing manner.

Technician

MHC Carrier
11.2020 - 02.2022
  • Perform thorough inspections, diagnostics, and repairs on a wide range of refrigeration trailers, ensuring optimal functionality.
  • Diagnose mechanical and electrical issues using diagnostic tools and techniques.
  • Carry out maintenance procedures, including refrigerant recharging, system flushing, and component replacement.
  • Maintain accurate records of service activities, including detailed descriptions of performed work, parts used, and recommendations for future maintenance.
  • Continuously update technical knowledge by participating in training programs, staying informed about new technologies, industry trends, and manufacturer updates.
  • Contribute to a safe and organized work environment by adhering to workplace safety protocols, including the proper use of protective equipment.
  • Actively engage in problem-solving and troubleshooting activities, demonstrating adaptability and resourcefulness in resolving complex technical issues.

Education

High School Diploma -

Locust Grove High School
Locust Grove, GA
04.2019

Skills

  • New Account Setup
  • Credit Management
  • Prospect Qualification
  • Client Expectations Management
  • Client Needs Assessment
  • Business Development
  • Client Relationship Management

Timeline

Client Advisor

Volume Chevrolet
02.2022 - Current

Technician

MHC Carrier
11.2020 - 02.2022

High School Diploma -

Locust Grove High School

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Michael Liscio