Skilled Human Resources Coordinator with experience in managing all aspects of HR operations, including recruitment, employee relations, and compliance. Strong interpersonal skills combined with knowledge of labor laws and HR best practices. Proven track record in developing effective HR policies and improving employee satisfaction levels. Adept at fostering positive work environments and facilitating staff development initiatives.
Overview
17
17
years of professional experience
Work History
Human Resources Coordinator
Oak View Group atMcCormick Place Convention Center
Chicago, Illinois
10.2017 - 04.2025
Served as main point of contact/Liason for North America’s largest Convention Center.
Developed and implemented HR policies to enhance workplace culture.
Managed recruitment processes to attract top talent for diverse roles.
Coordinated employee training programs to improve skills and knowledge.
Oversaw benefits administration to support employee well-being and satisfaction..
Maintained HRIS systems for accurate employee data management and reporting.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Created job postings, tracked applicants and maintained applicant database.
Maintained employee records in accordance with company policy and applicable legal requirements.
Identified, screened and interviewed potential employees.
Evaluated current HR processes and recommended changes when necessary to improve efficiency.
Organized orientation sessions for new hires and provided them with onboarding information.
Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Human Resources Coordinator
Rotary International
Evanston, Illinois
12.2016 - 10.2017
Provided administrative support to HR Team and departments identifying understaffing needs for improvements and recruitment processing for $18M nonprofit organization.
Delivering effective support to staff with full-cycle recruitment, salary negotiations, and employee retention.
Project Management: redesigned new hire orientation program, implementing benefits resources for all staff revamping excel spreadsheets to ensure accurate knowledge & understanding of associated cost of enrollment trends.
Employee relations: fostered constructive communication and functionality serving as liaison between management and employees across all departments.
Introduced a comprehensive onboarding program, providing new hires with essential employment information (Company history, staffing tree, venue overview, etc.)
Managed employee onboarding processes and orientation sessions.
Coordinated recruitment efforts for diverse volunteer and staff positions.
Handled employee discipline and termination to address policy infractions.
Scheduled random drug testing for employees to diminish regularity risks.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Human Resources Assistant
Samland South Healthcare Services
Oak Forest, Illinois
02.2008 - 12.2016
Administrative Support: Maintained employee records, managed paperwork, and assisted with data entry.
Recruitment: Assisted with job postings, candidate screening, schedule interviews, and onboarding.
Payroll and Benefits: Processed payroll, track time and attendance, and assist with benefits-related questions.
Employee relations: Answer employee inquiries, handle complaints, and assist with employee relation initiatives.
Record Keeping: Maintain accurate and up-to-date employee files, ensuring
Responded to internal and external HR-related inquiries or requests.
Supported the performance review process by collecting and summarizing employee evaluations.
Assisted in conflict resolution processes and acted as a liaison between employees and management.
Compiled reports on HR metrics, such as turnover rates and hiring costs.
Supported HR projects, such as employee satisfaction surveys and exit interviews.
Coordinated communication with external partners suchas insurance vendors and recruitment agencies.
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center