MICHAEL LITTLEJOHN
Detroit,MI
Summary
Proven Driver and Sales Associate with a strong background in customer service and vehicle maintenance. At Self Employed Services and Home Depot, Enhanced customer satisfaction and safety, leveraging skills in GPS navigation and persuasive selling. Achieved notable on-time delivery record and sales growth through exceptional time management and relationship-building.
Developed strong organizational and time-management skills in fast-paced environment. Efficiently managed routes, ensuring timely deliveries and adherence to safety standards. Looking to transition into new field, leveraging effective communication and logistical planning abilities.
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
Overview
15
15
years of professional experience
Work History
Driver
Self Employed Services
01.2015 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Reduced fuel consumption by planning optimal routes and driving efficiently.
- Navigated challenging weather conditions safely while maintaining client comfort throughout.
Sales Associate
Home Depot
01.2010 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, while providing welcomed store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
COOLEY HIGH SCHOOL
Detroit, MI06-1977
Skills
- Safety requirements
- GPS navigation
- Passenger safety
- DOT standards
- Traffic law
Timeline
Driver
Self Employed Services
01.2015 - Current
Sales Associate
Home Depot
01.2010 - Current
High School Diploma -
COOLEY HIGH SCHOOL
Similar Profiles
Melisha Collins EstesMelisha Collins Estes
Esthetician at Self Employed ServicesEsthetician at Self Employed Services
Lataya DouglasLataya Douglas
Cook at Self Employed ServicesCook at Self Employed Services
Gregory R. Gabriel, Jr.Gregory R. Gabriel, Jr.
Independent Legal Consultant at Self Employed ServicesIndependent Legal Consultant at Self Employed Services