Michael Locke
Waterford,MI
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial HVAC Technician
Bass Mechanical
08.2021 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance through thorough testing, analysis, and adjustments as needed.
Commercial HVAC Installer
Michigan Plumbing And Mechanicial
10.2019 - 08.2021
- Installed complete systems at new business construction sites.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Propane Delivery Driver
Suburban Propane
10.2017 - 01.2019
- Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
- Improved customer satisfaction by ensuring timely and accurate propane deliveries to residential and commercial clients.
- Maintained a safe work environment by adhering to all company safety procedures and regulations during propane deliveries.
Motor Transport Operator
United States Marine Corps
11.2012 - 11.2016
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Streamlined vehicle inspection process, resulting in quicker turnaround times for mission readiness.
- Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Fastened chains, straps, covers, and binders to secure load during transit.
Education
High School Diploma -
L'Anse Creuse High School North
Macomb, MI05.2012
Skills
- Equipment Repair
- System Diagnostics
- Operations Monitoring
- Preventive Maintenance
- Commercial Construction Experience
- Component Replacement
Certification
Epa Certified
Timeline
Commercial HVAC Technician
Bass Mechanical
08.2021 - Current
Commercial HVAC Installer
Michigan Plumbing And Mechanicial
10.2019 - 08.2021
Propane Delivery Driver
Suburban Propane
10.2017 - 01.2019
Motor Transport Operator
United States Marine Corps
11.2012 - 11.2016
High School Diploma -
L'Anse Creuse High School North
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