Michael Locklyn
Conroe,TX
Summary
Active DOD Secret Security Clearance
Dynamic and meticulous Communications Manager that excels in installing, programming, and maintaining radio equipment. Takes pride in identifying and restoring functionality of hardware and software issues associated with all communications equipment. Diligent and proactive professional possessing over 10+ years of hands-on experience. Motivated to drive projects from start to finish as integral part of dynamic team. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content. Well-organized and resourceful with superior work ethic. Specialized in and mastered the art of customer service and leadership. Detail-oriented, organized and meticulous supervisor / manger. Quick learner who welcomes challenges. Works at fast pace to meet tight deadlines. Expert at personnel management who specialized in moral, health and welfare, work schedule / load, and overall safety of subordinates. Enthusiastic team player ready to contribute to company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Tacoma Public Utilities/ Inter-con Security
11.2022 - Current
- Provided customer service and answer all questions regarding facility use and amenities
- Issued temporary and permanent facility access badges to authorized customers and employees via privileged system administration access.
- Utilized software programs to schedule, replace, manage call-outs, and maintain security guard coverage across the numerous positions on the security contract.
- Acted as the Security Monitoring Center Supervisor in charge of the critical infrastructure for the state of Washington's water and electric facilities.
- Worked directly with the security contract manager and the client to ensure all security needs are being met.
- Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and CCTV.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures while calmly and promptly escorting non-compliant individuals out of building.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage issues
- Trained over 50 new security officers on procedures, regulations, and daily operations.
Squad Leader
US Army
06.2020 - 12.2022
- Entrusted to give precise and accurate information regarding workplace deficiencies and strengths in meetings that included military and civilian leadership
- Entrusted with health, welfare, safety and discipline for over 300 soldiers within workplace
- Served as the Battalion’s communications and electronics (C&E) shop supervisor
- Consistently worked in harsh weather conditions while still providing 100% fixes for each communication system issue that arose.
- Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop and unit demands.
- Maintained wireless communication networks and information technology systems, with proactive repair and upkeep strategies.
- Supervised and trained over 200 authorized personnel on communication security (COMSEC) handling and use
- Operated as active directory manager of over 300 users: Responsible fo grant and denial of government network access, both on unclassified and classified networks
- Provided quality customer service to authorized personnel as Information Technology and Network Helpdesk Supervisor.
- Inventoried and safeguarded secret and classified government communication equipment totaling around $110,000,000
- Utilized Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Outlook regularly to organize and distribute maintenance requirements, due dates, self-instructed class scheduling, troubleshooting methods, and hardware tracking
- Instructed the battalion quarterly on maintenance and operating procedures of all communication systems utilized within field training and deployment situations.
- Used ticketing systems to manage and process communication maintenance support actions and requests.
- Consistently programmed and updated communications equipment as the subject matter expert for a company of over 600 personnel.
- Updated training coursework and requirements according to group and technology changes.
- Supervised and performed over 15 radio installations per week.
Section Sergeant
US ARMY
04.2017 - 06.2020
- Hours Per Week: 80
- Forward Signal Support NCO / Section NCO in Charge
- Maintained positive accountability of over 200 pieces of secret communication material while also providing training to authorized personnel on material
- Hand-picked to supervise a section of 38 personnel which provided tactical internet services and radio communications to a company of approximately 600 personnel
- Assisted senior leaders and officers in planning and execution phases of tactical movement, safety precautions, and land orientation regarding training and real-time missions
- Utilized critical thinking skills to effectively conduct and delegate mission-oriented tasks in the absence of orders
- Constructed a standard operating procedure and a step-by-step binder for incoming personnel to receive and reference in the absence of knowledge regarding communication system repair and maintenance.
- Worked with other companies regularly to stay up-to-date and trained on all communication systems utilized by military units.
- Completed daily work report sheets and delegated tasks to employees.
- Constructed a work schedule consisting of 68 personnel broken down with 8 hours a day per individual with 24 hours in a day, 7 days a week with time off during the Covid-19 pandemic.
- Examined malfunctioning radio equipment to locate defects such as loose connections, broken wires, programming issues or burned-out components.
Team Leader
NCO
09.2017 - 06.2018
- Hours per week: 80
- Forward Signal Support Systems Team Leader
- Deployed to Kuwait in support of international border security and terrorism defense
- Entrusted to be the company armorer, housing over 200 weapons, 200 night vision goggles and 200 other pieces of sensitive items priced over $10,000,000
- Flawlessly kept positive accountability, proper documentation, and physical security according to the rules and regulations while assigned as the company Communication Security Custodian
- Trained authorized Jordanian soldiers on tactical communication systems
- Fixed all tactical communications issues within the company resulting in company mission readiness increase to 100%
- Received national and international recognition by a US commander, Jordanian commander and Jordanian soldiers who considered me to be the best US Army communications Non-Commissioned Officer that they have seen in their careers due to my work ethic, knowledge, helpfulness, and attention to detail.
- Attended Advanced Leader's Course (ALC) from 23 April, 2019 – 11 June, 2019
- During ALC I had to learn and demonstrate the value of compassion, discipline, attention to detail, report writing, mentoring / training personnel, workplace scheduling and personal accountability
- Participated in group projects where the outcome was not simply based on a single person, but rather the entirety of the group
- Finished the ALC course in the top 10% with a 97 overall GPA.
- Performed general overhaul work in radio equipment on-site and in shop for over 700 tactical military vehicles
Signal Support Systems Specialist / Team Leader
US ARMY
05.2014 - 04.2017
- Issued COMSEC monthly to four companies within the battalion while co-operatively giving handling and operation classes of such material
- Flawlessly handled classified and sensitive cryptographic keys that were considered to be crippling to national security if misused or mishandled
- Operated as the communications and electronics shop foreman in charge of the maintenance and repair of all radio systems within a company of over 1,000 personnel.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Constructed my own RF cables in the absence of working military provided cables.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Utilized technical equipment to monitor network status in operational environments.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
Signal Support Systems Specialist
US ARMY, Youngsan South
05.2013 - 05.2014
- Served as the Cyber Awareness / Cyber Security trainer
- Created government computer access accounts to authorized users
- Provided software maintenance services to numerous pay systems utilized by the US Army to pay military personnel
- Worked with authorized South Korean natives and soldiers and trained them in standard security measures concerning cyber security
- Operated as the unit’s tactical communication systems subject matter expert
- Hand-made and ran CAT-5 cable from a tactical satellite server to over 35 computers while participating in field exercises related to army mission readiness.
- Operated as the Telecommunications Officer and fixed countless government cell phone networking and VoIP / SVoIP issues.
Education
Criminal Justice, Composition English, United States History
Central Texas College
Coursework: Human Biology, Introduction to Criminal Justice, College Mathematics, Concepts of Information Technology, World War 2 - Computer Science
University of Maryland Global
Skills
- Personnel and Business Management
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
- Critical Thinking
- Training and Development
Certification
Active Guard Card (2023) Anti-Terrorism Level 1 (2018) Operation Security Course (2018) Sexual Harassment / Response and Prevention Program (2021) Combat Life Saver Course (2015) COMSEC Procedure Course (2014) CPR Training (2023) Tactical Radio Course (2014) HF Radio Course (2020) Handheld Tactical Radio Course (2015) LMR Course (2018) Fiber Optic Course (2020) Concepts of Info Tech (2020) Intro to IP Networking / Subnetting
Timeline
Security Officer
Tacoma Public Utilities/ Inter-con Security
11.2022 - Current
Squad Leader
US Army
06.2020 - 12.2022
Team Leader
NCO
09.2017 - 06.2018
Section Sergeant
US ARMY
04.2017 - 06.2020
Signal Support Systems Specialist / Team Leader
US ARMY
05.2014 - 04.2017
Signal Support Systems Specialist
US ARMY, Youngsan South
05.2013 - 05.2014
Criminal Justice, Composition English, United States History
Central Texas College
Coursework: Human Biology, Introduction to Criminal Justice, College Mathematics, Concepts of Information Technology, World War 2 - Computer Science
University of Maryland Global
Active Guard Card (2023) Anti-Terrorism Level 1 (2018) Operation Security Course (2018) Sexual Harassment / Response and Prevention Program (2021) Combat Life Saver Course (2015) COMSEC Procedure Course (2014) CPR Training (2023) Tactical Radio Course (2014) HF Radio Course (2020) Handheld Tactical Radio Course (2015) LMR Course (2018) Fiber Optic Course (2020) Concepts of Info Tech (2020) Intro to IP Networking / Subnetting
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