Michael Loggins
North Las Vegas,USA
Summary
Healthcare professional with experience in improvements in healthcare financial reporting and insurance reimbursement processes, cutting discrepancies and boosting timely claim payments. Routinely conduct data analysis to enhance patient authorization rates and reduced approval times by two weeks. Combined clinical coordination with analytics expertise to optimize operational efficiency and cost savings in diverse healthcare settings.
Overview
17
17
years of professional experience
Work History
Patient Registration/Lead
Dignity Health
04.2016 - Current
- Conducted quality assurance reviews on financial reporting processes, achieving a reduction in discrepancies by 30%, which contributed to an overall enhancement of 98% in financial reporting efficiency.
- Coordinated a team of 10 patient registration staff, resulting in a 30% reduction in check-in time and improving overall patient satisfaction scores by 15%.
- Presented quarterly reports to senior management, highlighting key trends and insights that contributed to a 25% increase in patient satisfaction scores within six months.
- Resolved patient registration issues, reducing wait times by 30% and increasing patient satisfaction scores by 15% within six months.
Case Manager / Healthcare Data Analyst
JR Associates
04.2023 - 02.2024
- Successfully managed billing and reimbursement processes for over 40 insurance claims per month, resulting in a 25% increase in timely reimbursements and a reduction in claim denials by 30%.
- Leveraged healthcare data analytics to improve patient outcomes, resulting in a 15% reduction in hospital readmission rates over 12 months.
- Collaborated with cross-functional teams to create data visualization dashboards, improving stakeholder engagement and understanding of patient care metrics by 30%.
- Analyzed healthcare data trends and generated monthly reports that identified key areas for intervention, resulting in a 20% reduction in patient readmission rates over a six-month period.
- Facilitated stakeholder engagement sessions that increased cross-departmental collaboration by 30%, resulting in a 15% improvement in patient care coordination metrics.
- Collaborated with multidisciplinary teams to optimize staffing resources, which enhanced service delivery and reduced patient wait times by 35%.
Referral Coordinator
Sterling Medical
10.2016 - 04.2016
- Prepared and submitted clinical data for physician approval, resulting in a 95% authorization rate for over 150 patients, streamlining the process and reducing approval time by 15 days.
- Developed standardized referral protocols with a team of 10 healthcare professionals, leading to a 20% improvement in referral accuracy and a 15% reduction in follow-up inquiries.
- Streamlined referral tracking process, resulting in a 30% reduction in processing time and increasing patient satisfaction scores by 15%.
- Conducted regular training sessions for team members on best practices for documentation review, which contributed to a 25% improvement in overall team performance metrics.
Urgent Care Front Desk
United Healthcare
03.2012 - 10.2016
- Achieved a 98% accuracy rate in patient demographic data within the electronic healthcare system by meticulously verifying and updating records for over 120 patients monthly, resulting in a 20% reduction in billing discrepancies.
- Implemented a new electronic payment system that decreased payment processing errors by 25%, leading to a reduction in billing disputes and improving patient trust and retention rates.
- Managed patient flow efficiently during peak hours, leading to a 15% reduction in wait times and improving overall clinic throughput by 25%.
- Enhanced data accuracy and compliance by conducting regular audits of Electronic Health Records, resulting in a 30% decrease in documentation errors over six months.
Bike Officer
Allied Barton Security
03.2009 - 03.2012
- Ensure patients and staff are safe and secure while on the property.
- Responded promptly to emergency situations, providing first aid and coordinating with law enforcement.
- Assisted in developing security protocols to enhance operational efficiency and safety standards.
- Assisted in crowd control and event security at large-scale gatherings, maintaining order and ensuring public safety.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ09.2021
Skills
- Attention to Detail
- Writing
- Long-Term Care Certificate of training
- Remote work experience
- Critical thinker
- Data analytic management
- Problem-solving
- Communication
- Technology Sales Training
Timeline
Case Manager / Healthcare Data Analyst
JR Associates
04.2023 - 02.2024
Referral Coordinator
Sterling Medical
10.2016 - 04.2016
Patient Registration/Lead
Dignity Health
04.2016 - Current
Urgent Care Front Desk
United Healthcare
03.2012 - 10.2016
Bike Officer
Allied Barton Security
03.2009 - 03.2012
Bachelor of Science - Health Administration
University of Phoenix