Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Michael Lopez Guerreo

Michael Lopez Guerreo

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Recruiting Specialist

Whetstone Holdings
07.2022 - Current
  • Hired employees and initiated new hire paperwork process.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Explained human resources policies, procedures, laws, standards and regulations to each employee.
  • Supported management in developing and implementing personnel policies and procedures.
  • Operated and maintained applicant tracking and candidate management systems.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Operations Supervisor (Amazon)

Last Mile Logistics LLC
07.2019 - 06.2022
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Monitored supply chain and managed logistics functions for the company.
  • Tracked company equipment, tools, and technology to manage inventory.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Handled dozens of calls per day to address customer inquiries and concerns

Delivery Associate (Amazon)

Last Mile Logistics LLC
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

K9 Handler

K9 ADVENTURES
05.2018 - 07.2019
  • Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
  • Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
  • Directed training program helping as many as 12 animals improve behaviors and meet owner targets.
  • Identified issues, analyzed information and provided solutions to problems.
  • Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.

Sales Manager

ARMANI EXCHANGE
10.2016 - 06.2018
  • Listen to and resolve customer complaints regarding services, products, or personnel
  • Monitor sales staff performance to ensure that goals are met
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
  • Plan and prepare work schedules, and assign employees to specific duties
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets

Education

Certification - Medical Assisting

University of Nevada - Las Vegas
Las Vegas, NV

High School Diploma -

Shadow Ridge High School
Las Vegas, NV
05.2013

Skills

  • Complex Problem Solving
  • Team Management and Supervision
  • Project Recruiting
  • New Hire Training
  • Decision Making
  • Recruitment and Hiring
  • Microsoft Office Suite
  • Schedule Coordination
  • Motivational Leadership
  • Staff Development and Training
  • Remote Work Coordination
  • Verbal and Written Communication
  • Project Management
  • Employee Motivation and Discipline
  • Administration and Operations

Certification

  • EMT - Certified Emergency Medical Technician
  • CAP - Certified Administrative Professional

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Recruiting Specialist

Whetstone Holdings
07.2022 - Current

Operations Supervisor (Amazon)

Last Mile Logistics LLC
07.2019 - 06.2022

K9 Handler

K9 ADVENTURES
05.2018 - 07.2019

Sales Manager

ARMANI EXCHANGE
10.2016 - 06.2018

Delivery Associate (Amazon)

Last Mile Logistics LLC

Certification - Medical Assisting

University of Nevada - Las Vegas

High School Diploma -

Shadow Ridge High School
Michael Lopez Guerreo