Michael Lopez Guerreo
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Recruiting Specialist
Whetstone Holdings
07.2022 - Current
- Hired employees and initiated new hire paperwork process.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Explained human resources policies, procedures, laws, standards and regulations to each employee.
- Supported management in developing and implementing personnel policies and procedures.
- Operated and maintained applicant tracking and candidate management systems.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Operations Supervisor (Amazon)
Last Mile Logistics LLC
07.2019 - 06.2022
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Motivated and trained employees to maximize team productivity.
- Monitored supply chain and managed logistics functions for the company.
- Tracked company equipment, tools, and technology to manage inventory.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Handled dozens of calls per day to address customer inquiries and concerns
Delivery Associate (Amazon)
Last Mile Logistics LLC
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
K9 Handler
K9 ADVENTURES
05.2018 - 07.2019
- Tracked metrics such as overall health, behaviors and diet to isolate and address concerns.
- Conferred with owners about methods for continuing training and reinforcing methods taught in classes.
- Directed training program helping as many as 12 animals improve behaviors and meet owner targets.
- Identified issues, analyzed information and provided solutions to problems.
- Assessed animals and consulted with owners about suitability for desired use based on temperament, age and other factors.
Sales Manager
ARMANI EXCHANGE
10.2016 - 06.2018
- Listen to and resolve customer complaints regarding services, products, or personnel
- Monitor sales staff performance to ensure that goals are met
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
- Plan and prepare work schedules, and assign employees to specific duties
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Education
Certification - Medical Assisting
University of Nevada - Las Vegas
Las Vegas, NVHigh School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2013
Skills
- Complex Problem Solving
- Team Management and Supervision
- Project Recruiting
- New Hire Training
- Decision Making
- Recruitment and Hiring
- Microsoft Office Suite
- Schedule Coordination
- Motivational Leadership
- Staff Development and Training
- Remote Work Coordination
- Verbal and Written Communication
- Project Management
- Employee Motivation and Discipline
- Administration and Operations
Certification
- EMT - Certified Emergency Medical Technician
- CAP - Certified Administrative Professional
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Recruiting Specialist
Whetstone Holdings
07.2022 - Current
Operations Supervisor (Amazon)
Last Mile Logistics LLC
07.2019 - 06.2022
K9 Handler
K9 ADVENTURES
05.2018 - 07.2019
Sales Manager
ARMANI EXCHANGE
10.2016 - 06.2018
Delivery Associate (Amazon)
Last Mile Logistics LLC
Certification - Medical Assisting
University of Nevada - Las Vegas
High School Diploma -
Shadow Ridge High School
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