Michael Lortie

• Conducted initial assessments to identify presenting issues and formulate treatment plans.
• Provided psychoeducation on stress management, anger management, and parenting skills.
• Utilized cognitive-behavioral therapy and mindfulness techniques during client sessions.
• Collaborated with clients to create tailored action plans for specific challenges.
• Assisted clients in developing coping skills to manage mental health symptoms effectively.
• Delivered educational programs and prevention talks to social service agencies and public audiences.
• Wrote comprehensive goals and client treatment plans to guide therapeutic progress.

· Exceeds annual sales goals consistently, achieving Leaders conference.

· Partners with RD’s and AE’s to create and implement strategic plans that uncover and drive profitable opportunities.

· Drives and oversees cooperative purchasing, affinity, and Public Sector relationships.

· Responsible for KPI management for internal stakeholders.

· Cultivates relationships with prospective customers through targeted industry networking events like CUPA, SALGBA, KASBO, and CAJAPA.

· Collaborates with proposal, underwriting, legal, and marketing teams to identify and overcome internal/external territory RFP challenges.

· Facilitates strategic meetings with brokers and consultants to promote products and drive top-line growth.

• Directed strategic planning initiatives to align organizational goals with clinical services.
• Ensured compliance with state and federal regulations governing clinical operations.
• Managed daily operations of a multi-disciplinary team, optimizing workflow and efficiency.
• Conducted interviews and recruited clinicians to enhance team capabilities.
• Monitored patient progress to guarantee quality care delivery.
• Provided clinical oversight for staff performance and service quality.
• Developed innovative programs aimed at improving long-term patient outcomes.
• Facilitated effective communication among physicians, nurses, administrators, and stakeholders.

• Developed innovative programs that enhanced long-term patient outcomes.
• Conducted interviews and hired qualified clinicians to strengthen clinical team.
• Provided clinical oversight for staff and services, ensuring high standards of care.
• Facilitated effective communication among physicians, nurses, administrators, and stakeholders.
• Ensured compliance with state and federal regulations governing clinical services.
• Managed daily operations of a multi-disciplinary team to optimize performance.
• Utilized active listening and interpersonal skills to foster relationships with patients and staff.