Summary
Overview
Work History
Education
Skills
References
Timeline
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Michael Lovitt

Saint Augustine,FL

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

15
15
years of professional experience

Work History

Inside Sales Representative

Primus Electronics
MORRIS, IL
03.2022 - 08.2024
  • Generated leads through cold calling potential clients.
  • Developed and implemented strategies to increase sales volume.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Researched customer needs and preferences to identify opportunities for new business.
  • Followed up on pending orders and inquiries in a timely manner.
  • Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
  • Established relationships with key decision makers at target companies.
  • Contributed ideas for improving internal processes related to sales operations.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.

Project Manager

Primus Electronics
MORRIS , IL
01.2019 - 03.2022
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Provided guidance to team members regarding tasks assigned to them.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Facilitated resolution of conflicts between team members when necessary.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

Warehouse Operations Manager

Primus Electronics
MORRIS, IL
08.2016 - 01.2019
  • Created reports on daily, weekly, monthly shipment volumes, costs incurred and other metrics as required by management team.
  • Investigated customer complaints regarding damaged or missing items from shipments promptly.
  • Organized special projects related to inventory control or reorganization of storage areas when needed.
  • Collaborated with vendors to ensure timely delivery of goods according to purchase orders.
  • Ensured compliance with safety regulations and established company policies concerning employee conduct.
  • Monitored stock levels and ensured availability of materials for production requirements.
  • Performed regular maintenance checks on equipment used in the warehouse environment including forklifts, pallet jacks.
  • Managed the day-to-day operations of a warehouse facility, including shipping, receiving and inventory control.

Manager of Operations

LOVITT BLINDS
DOWNERS GROVE, IL
06.2009 - 08.2016
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Implemented systems for tracking operational performance metrics.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Ensured compliance with applicable laws and regulations related to operations.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Hired and onboarded team members to meet immediate and expected demand.

Education

Bachelor of Science - Information Technology Project Management

University of Phoenix
Tempe, AZ

Skills

  • Attention to Detail
  • Persuasive negotiator
  • Salesforce CRM
  • Contract Management
  • Lead Qualification
  • Opportunity Identification
  • Telephone sales
  • Relationship Building
  • Consultative Sales Approach
  • Customer Service
  • Regional sales
  • Organized and Efficient
  • Key relationship management
  • Territory Management
  • Project Coordination

References

References available upon request.

Timeline

Inside Sales Representative

Primus Electronics
03.2022 - 08.2024

Project Manager

Primus Electronics
01.2019 - 03.2022

Warehouse Operations Manager

Primus Electronics
08.2016 - 01.2019

Manager of Operations

LOVITT BLINDS
06.2009 - 08.2016

Bachelor of Science - Information Technology Project Management

University of Phoenix

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Michael Lovitt