Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Michael Lowe

Seattle,WA

Summary

Professional bartender skilled in delivering exceptional service at high-profile events. Strong focus on team collaboration and achieving results, adapting smoothly to changing needs. Proficient in mixology, customer interaction, and maintaining organized, efficient bar operations. Known for reliability, effective communication, and positive attitude.

Skilled Food and Beverage professional with strong background in restaurant, bar, catering and event serving. Prepares garnishes and sets up bars for special events. Advanced mixology knowledge, including craft cocktails and signature drinks.

Friendly Bartender with exceptional service and Teamwork skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.


Dynamic individual with hands-on experience in Food and Beverage Industry, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Lead Banquet Bartender

Aramark Seattle Convention Center
02.2017 - 10.2023
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Fostered an environment of teamwork among bar staff and other event personnel, ensuring smooth communication and cooperation throughout each function.
  • Handled emergency situations calmly and efficiently such as spills or broken glassware incidents without disrupting overall event flow or guest enjoyment levels.
  • Poured and prepared mixed drinks for over 300 customers daily.

Bartender

Ozzies Inc
01.2010 - 11.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Achieved a 14% liquor cost for 14 months using proper pour techniques, pour testing weekly which contributed to teamwork and moral.

Managing Bartender

Adams Mark Hotel Llc,/Hyatt Regency at the Arch
10.2001 - 12.2008
  • Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
  • Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
  • Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
  • Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
  • Managed staffing, and when short staffed filled in at any location as needed.
  • Collaborated with management to create promotional events that drew in new customers and boosted revenue throughout all beverage outlets. Used local media advertising and promotional videos to generate revenue..
  • Assisted in hiring decisions, contributing to a strong team of skilled bartenders who consistently provided top-notch service.
  • Performed Beverage Manager duty twice a month as part of the MOD experience program. Led a team of 100 in the Food and Beverage department.

Bartender/Assistant Beverage Manager

Lodge of the Four Seasons
03.2000 - 11.2008
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
  • Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.

Education

Associate of Applied Science - Information Technology

North Seattle College
Seattle, WA
06-2024

Skills

  • Mixing drinks expertly
  • Punctual and trustworthy
  • Consistent professional demeanor
  • Recipe and menu creation
  • Exceptional customer support
  • Meticulous attention to specifics
  • Effective troubleshooting skills
  • Strong verbal communication
  • Customer relationship management

Accomplishments

  • Achieved 13% liquor costs by completing inventory and drawer checks with accuracy and efficiency.
  • Collaborated with team of 8 in the development of Spring and Summer beverage promotions, with weekly rollout of new drinks, and events.
  • Documented and resolved shortages and theft which led to 8% reduction in Liquor costs.

Certification

  • Current Mast Class 12 Server Certification, expires 4/1/2030
  • King County Food handlers card. Expires 6/12/26
  • Completed ServSafe Alcohol certification, Expires 6/20/26
  • Valid Washington State Drivers license


Languages

English
Native or Bilingual

Timeline

Lead Banquet Bartender

Aramark Seattle Convention Center
02.2017 - 10.2023

Bartender

Ozzies Inc
01.2010 - 11.2015

Managing Bartender

Adams Mark Hotel Llc,/Hyatt Regency at the Arch
10.2001 - 12.2008

Bartender/Assistant Beverage Manager

Lodge of the Four Seasons
03.2000 - 11.2008

Associate of Applied Science - Information Technology

North Seattle College

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