Michael Luca
Boynton Beach,FL
Summary
Experienced sales professional who is passionate about building relationships and meeting the needs of clients. Routinely exceeds sales quotas, while managing customer experiences in a positive manner.
Overview
11
11
years of professional experience
Work History
Regional Sales Manager
STARC Systems
12.2023 - Current
- Worked on Commercial Construction projects with the top national General Contractors in the US, as well as with high value contractors within the region.
- Developed and executed regional sales strategies to achieve revenue growth targets.
- Cultivated relationships with key clients, enhancing customer satisfaction and retention rates.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Expanded market share within the region by identifying growth opportunities.
- Provided mentorship and training to junior sales staff, fostering professional development within the team.
- Implemented CRM tools to track sales performance and optimize client interactions.
Real Estate Agent
Michael Anthony Luca PA
07.2020 - 12.2023
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Architectural Sales Representative
MSP Architectural Consultants
11.2019 - 07.2022
- Work with Architects and Contractors to provide advice and quotes for commercial construction jobs.
- Present continued education and product presentations to Architects and Contractors.
- Consistently remain on top of and up to date on all building material trends.
- Generate new business with product roadshows.
- Find new manufacturers to represent in the State of Florida.
- Managed and jointly closed pipeline of customer opportunities developed with partner.
Business Account Manager
Verizon
10.2015 - 10.2019
- Prospect, cold-call, and generate new sales leads.
- Meet and exceed monthly sales quota each month.
- Educate and excite customers about business solutions.
- Analyze customers' needs and present integrated solutions.
- Facilitate completion of customer contracts.
- Provide follow-up training for new business customers.
- Generate sales forecast and tracking reports.
- Attend trainings to understand company, market, and industry trends.
- Selling Verizon Business dept.’s full suite of Software products and Cellular tech products
Telesales
Verizon
06.2014 - 10.2015
- Handled inbound telephone calls from interested customers.
- Maintain important metrics such as, Accessory revenue per device, Insurance take rate, close rate.
- Complete all assigned trainings to stay knowledgeable on products.
- Provide an unwavering customer service experience.
- Educated customers about product or service offerings meeting individual needs.
Education
Business Management
Centenary College
Hackettstown, NJ2017
Skills
- Account Management
- CRM Software
- New Account Creation
- Product Training
- Client Relations
- Closing Sales
- Marketing Strategy
- Teamwork
- Presentation
- Project Management
- Sales Solutions
- Lead Follow-Up
- Prospecting and Cold Calling
Accomplishments
- At STARC Systems, in 2024 I was able to grow sales by 213% in my region.
- Awarded Top Agent on Zillow for achieving high scores In Six performance metrics.
- Grew sales at MSP Architectural Consultants by 125% from 2020-2021.
- Verizon Wireless Winner Circle award winner from 2016-2018 for finishing in top 10% of Sales reps in the country.
- Throughout tenure as a Verizon Business Account Manager consistently hit or exceeded target of adding 3 new accounts a month.
- 2014 Verizon Winners Club winner as Telesales Representative for finishing in top 10% of reps.
Timeline
Regional Sales Manager
STARC Systems
12.2023 - Current
Real Estate Agent
Michael Anthony Luca PA
07.2020 - 12.2023
Architectural Sales Representative
MSP Architectural Consultants
11.2019 - 07.2022
Business Account Manager
Verizon
10.2015 - 10.2019
Telesales
Verizon
06.2014 - 10.2015
Business Management
Centenary College