Michael Lugo
Lancaster,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Forklift Technician
Eastern Lift
01.2020 - Current
- Advised clients on proper care techniques for their equipment, leading to fewer breakdowns due to user error or neglect.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
- Removed worn or faulty components for replacement or repair.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Conducted performance tests on repaired equipment to verify the effectiveness of solutions implemented.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Used specialty hand tools, power tools, gauges and equipment on daily basis.
CORRECTIONAL OFFICER
SCI Camp Hill
01.2015 - 12.2020
- Inspected cells and conducted random searches of common areas
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Detected potential threats and quickly defused conflicts
- Maintained clear and open communications with facility areas to support safe operations
- Supervised residents during meal distribution and intake, recreation time and work-site performance
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Manager
Advance Auto Parts
08.2013 - 12.2014
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Helped store management meet standards of service and quality in daily operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Automotive Technician
Toyota
08.2012 - 07.2013
- Investigated customer complaints to identify cause of malfunctions.
- Changed, rotated, and balanced tires on different types of vehicles.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
LOGISTICS
US Navy
06.2008 - 06.2012
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments
- Managed paperwork and necessary information required for client shipments
- Analyzed operational performance and implemented plans to achieve organizational and financial goals
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations
- Checked items into computer system, printed labels and directed to storage locations
- Worked with vendors to obtain optimal prices and delivery schedules.
Education
Automotive Technology -
Universal Technical Institute
Orlando, FL07.2013
Certification
CDL A
Timeline
Forklift Technician
Eastern Lift
01.2020 - Current
CORRECTIONAL OFFICER
SCI Camp Hill
01.2015 - 12.2020
Manager
Advance Auto Parts
08.2013 - 12.2014
Automotive Technician
Toyota
08.2012 - 07.2013
LOGISTICS
US Navy
06.2008 - 06.2012
Automotive Technology -
Universal Technical Institute