Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michael Lumbard

Jonesboro,GA

Summary

Actively seeking a position as a Remote Customer Service Associate.

Friendly and enthusiastic professional with

excellent communication and problems solving skills. Eager to learn new things and provide exceptional service to customers. Received positive feedback from customers and management for delivering outstanding service.

Overview

5
5
years of professional experience

Work History

Transportation Owner/Operator Truck Driver

Ohio Bullitt, LLC
Cincinnati, OH
05.2018 - 03.2020
  • Operated commercial truck to transport goods and materials over long distances.
  • Provided customer service by responding to inquiries in person or via telephone and email.
  • Developed positive relationships with customers by providing excellent customer service.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Transportation Owner/Operator Truck Driver

XPO Logistics Express
Buchanan, MI
05.2015 - 04.2018
  • Operated commercial truck to transport goods and materials over long distances.
  • Unloaded cargo at designated locations in a timely manner while following safety protocols.
  • Provided customer service by responding to inquiries in person or via telephone and email.
  • Developed positive relationships with customers by providing excellent customer service.
  • Worked well with dispatchers to communicate route and schedule changes.

Education

Bachelor of Science - Business Management/Marketing

Southern University And A & M College
Baton Rouge, LA
08.1975

Skills

  • Able to work well with others and collaborate effectively
  • Empathetic and attentive to customer needs and emotions
  • Creative and resourceful in finding solutions to customer problems

Accomplishments

Awarded Best Driver Of Year 2015.

Timeline

Transportation Owner/Operator Truck Driver

Ohio Bullitt, LLC
05.2018 - 03.2020

Transportation Owner/Operator Truck Driver

XPO Logistics Express
05.2015 - 04.2018

Bachelor of Science - Business Management/Marketing

Southern University And A & M College

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Michael Lumbard