Michael Luyando
Clayton,NJ
Summary
Many years' experiences in retail with fresh foods in a Supermarkets and Giant Club Stores like SAMS. Specializing in developing and increasing any retail food based store that need high volume sales. Increases. Also, my over all work experiences helps in managing store quality and operations integrity.
Overview
41
41
years of professional experience
Work History
Hardware/Plumbing Specialist
Lowes
07.2008 - 07.2016
- Managed inventory levels and ordered necessary supplies to ensure all projects were completed without delay due to lack of materials.
- Provided expert advice on water conservation measures for both residential and commercial clients.
- Increased company revenue through upselling additional services during routine maintenance visits.
- Ensured proper safety protocols were followed during installation and repair work, resulting in a safer working environment for all team members.
- Maintained positive relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Enhanced team productivity by consistently completing plumbing projects on time and within budget constraints.
- Consistently met or exceeded performance goals, earning recognition as a top-performing Plumbing Specialist in the company.
- Established trust with clients by communicating openly about project progress, challenges, and resolution strategies.
- Assisted clients in selecting appropriate fixtures and materials for their specific needs, enhancing overall satisfaction with completed projects.
- Improved customer satisfaction by providing prompt and efficient plumbing repairs and installations.
Meat Specialist
Stop And Shop Supermarkets
07.2004 - 07.2016
- Maintained accurate records of sales data, allowing for effective analysis of trends and forecasting future inventory needs.
- Expanded customer base by actively engaging with shoppers outside of the traditional meat section, highlighting specialty items or new arrivals.
- Streamlined operations in the meat department through effective team leadership and personnel training on relevant skills.
- Safeguarded company reputation through adherence to ethical sourcing practices for all meat products.
- Provided excellent service during peak hours, quickly fulfilling orders while maintaining attention to detail.
- Increased sales by offering customized solutions such as portioning, marinating, or seasoning based on customer preferences.
- Contributed to a positive working environment by fostering open communication among team members and addressing concerns promptly.
- Implemented rigorous temperature control measures, ensuring that all products remained fresh and safe for consumption.
Meat Manager +assistant Store Manger
Sams
04.1994 - 07.2004
- Enhanced meat department sales by ensuring proper product display and presentation.
- Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
- Monitored supplier performance to guarantee timely deliveries and maintain optimal inventory levels.
- Directed the implementation of new merchandising layouts to showcase featured products and drive sales growth in the department.
- Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
- Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
- Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
- Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
- Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
- Oversaw budgeting processes for the meat department, regularly reviewing financial reports to identify opportunities for improved profitability or expense reduction measures.
- Reduced waste costs by implementing effective inventory management and rotation systems.
- Managed ordering process for all meat products, streamlining procedures to improve efficiency while reducing overstock issues.
- Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
- Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
Journeyman Meat Cutter
Shop N Bag Stores
05.1975 - 06.1984
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Streamlined work processes by maintaining sharp knives and well-maintained equipment for optimal performance.
- Balanced workload effectively during high-demand periods, ensuring timely completion of tasks without compromising quality.
- Reduced waste by skillfully trimming excess fat and bone from various cuts of meat.
- Ensured on-time order fulfillment by prioritizing tasks according to daily production needs while remaining adaptable when unforeseen challenges arose.
- Demonstrated versatility in cutting techniques, adeptly handling a wide range of meat varieties including beef, pork, poultry, and seafood for optimal product offerings.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Wrapped meat produce to maintain quality, freshness and condition.
Education
No Degree - Business Economics
Camden County College
Sicklerville, NJ01.2007
High School Diploma -
Woodrow Wilson High School
Levittown, PA06.1973
Timeline
Hardware/Plumbing Specialist
Lowes
07.2008 - 07.2016
Meat Specialist
Stop And Shop Supermarkets
07.2004 - 07.2016
Meat Manager +assistant Store Manger
Sams
04.1994 - 07.2004
Journeyman Meat Cutter
Shop N Bag Stores
05.1975 - 06.1984
No Degree - Business Economics
Camden County College
High School Diploma -
Woodrow Wilson High School