Summary
Overview
Work History
Skills
Timeline
Generic

Michael Lyman

Eagle Mountain,UT

Summary

Committed to excellence with a track record of rapid promotions to top positions across diverse roles. Focused on fostering a culture of success that empowers personal and team objectives. Passionate about creating an environment where collaboration and innovation thrive, leading to outstanding organizational results. Dedicated to continuous improvement and the pursuit of shared victories in every endeavor.

Overview

9
9
years of professional experience

Work History

Logistics Coordinator

Thrive Freeze Dry
02.2025 - Current
  • Wanting to expand my knowledge of the freight industry. Working at Thrive has been a great opportunity for me to add direct value to a quickly growing company. Having experience working with other well established supply chains; in my short time here, the team has become more efficient allowing us to focus on larger cost saving opportunities.
  • Manage ERP inventory for 3PL’s across the USA and Canada
  • Set up and build out RFP
  • Onboard new carrier partners
  • Added warehousing partners in strategic locations
  • Tracked orders and notified customers of status or potential delays.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Reduced transportation costs by negotiating favorable contracts with carriers.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Coordinated with suppliers for timely delivery of materials, ensuring continuous production.
  • Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
  • Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.
  • Enhanced team communication with weekly meetings to discuss logistics challenges and solutions.
  • Facilitated cross-department collaboration to address and resolve logistical hurdles efficiently.
  • Updated and maintained databases to track shipments and inventory.
  • Prepared and presented reports to management on logistics performance.
  • Implemented systems and procedures for accurate data collection and reporting.

Contractor

Lyman Communications
08.2024 - 10.2024
  • This is seasonal work where I go out to forest service wildfire camps providing cell service and internet.
  • Build out trailers with equipment needed to support the Logistics and Communications Chiefs in remote locations
  • Set up networks for multiple camps using Starlink and Verizon cellular extenders

Senior Account Executive

England Logistics
09.2022 - 07.2024
  • Starting out as a BDM I quickly grew my book of business and promoted my way to an Account Executive. In my first 6 months after outpacing and outperforming everyone in my training class. I became the Senior Account Executive of the company's highest volume and 3rd most profitable books of business. After taking responsibility for this piece of business, I was in charge of ensuring customer satisfaction, managing the sales, and operational team members.
  • Managed over $9,500,000 in annual freight spend
  • Moved over 15,000 FTL shipments.
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Increased account retention by building strong relationships with clients and addressing their needs promptly.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
  • Resolved escalated customer issues professionally, maintaining client trust while protecting company interests.
  • Motivated team members to meet and exceed sales targets.
  • Met existing customers to review current services and expand sales opportunities.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.
  • Improved customer KPI metrics to over 98% from 88%
  • Got days to receive payment from clients down from 58 days to 27 days.
  • Worked with multiple top 500 corporations on a daily basis
  • 150+ activities per day
  • Salesforce
  • Excel

Sales Representative

Allstate
01.2022 - 05.2022
  • After being referred to a local agency by a previous manager. I quickly grew to the top sales rep bringing in over 50 policies in my first 2 months of being on the floor. Surpassing my quota of 30 and more tenured reps.
  • 200-300 Outbound calls daily
  • Inbound calls
  • Build rapport and relationships
  • Advise clients on insurance needs
  • Retail Sales
  • Get referrals
  • Take payment info and publish policies

Teleport Operator

LBISAT
05.2018 - 01.2022
  • I started out in the warehouse keeping and organizing inventory. In the summertime I was a part of the wild fire response team driving trailers with equipment to remote locations supporting forest service fire camps. Out of season I worked in the NOC supporting global customers with technical support.
  • Monitor and report on network health
  • Troubleshoot network and customer issues
  • Escalate issues when appropriate
  • Communication with customers through email and phone calls
  • Create and track cases
  • Travel throughout the western states for wildfire support
  • New hire training

Shift Manager

Rumbi, Zao, Starbucks
05.2016 - 05.2018
  • I Worked in the fast/casual food industry the two years after turning 16, being a Shift Manager for all of it besides the first 3 months of beginning work.
  • Ensure productivity through delegation
  • Create a winning team mentality and environment
  • Optimize operations and workflow
  • Money handling and reporting

Skills

  • Crisis management

  • Clear and concise communication

  • Prioritization and scheduling

  • Contract negotiation expertise

  • Long-term planning

  • Business-to-business sales

  • Effective negotiation skills

  • Collaborative team development

  • Strong attention to detail

  • Effective problem resolution

  • Decision-making

  • Logistics optimization

  • Client support

  • Data management in spreadsheets

  • Verbal and written communication

Timeline

Logistics Coordinator

Thrive Freeze Dry
02.2025 - Current

Contractor

Lyman Communications
08.2024 - 10.2024

Senior Account Executive

England Logistics
09.2022 - 07.2024

Sales Representative

Allstate
01.2022 - 05.2022

Teleport Operator

LBISAT
05.2018 - 01.2022

Shift Manager

Rumbi, Zao, Starbucks
05.2016 - 05.2018

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