Michael Lynch
Tucson,AZ
Summary
Dynamic professional with extensive experience at Amazon/Saz3, excelling in forklift operation and inventory management. Proven track record in training teams and optimizing processes, while delivering exceptional customer service. Recognized for effective communication and problem-solving skills, fostering a positive work environment and ensuring compliance with safety standards.
Overview
12
12
years of professional experience
Work History
Amazon/Saz3
AA
tucson, AZ
09.2023 - Current
- AFM: Maintain cleanliness of AR floor and maintenance
- Problem solving
- Dock clerk
- Training AAs
- Packing
- Picking
- Forklift
- Dis batch: Stow/Stage/induct
- OP DRiver
Shift Leader
dominos
tucson, AZ
01.2014 - 09.2023
- Supervised team to ensure efficient shift operations and high service quality.
- Trained new staff on company policies and customer service standards.
- Coordinated scheduling to optimize labor resources and meet business needs.
- Resolved customer complaints quickly while maintaining a positive environment.
- Monitored performance metrics to identify areas for improvement and training.
- Conducted safety inspections, ensuring compliance with health regulations and protocols.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Dessert View
Tucson, AZ01-2015
Skills
- Forklift operation
- Inventory management
- Quality assurance
- Safety compliance
- Process optimization
- Customer service
- OP Operator
- Problem Solving
- Training
- Picking
- Packing
- Dock Clerk
- Effective communication
- Conflict resolution
- Attention to detail
- Time management
- PPE use
- Troubleshooting
- Teamwork and collaboration
- Multitasking Abilities
- Analytical and critical thinking
- Friendly, positive attitude
Timeline
Amazon/Saz3
AA
09.2023 - Current
Shift Leader
dominos
01.2014 - 09.2023
High School Diploma -
Dessert View