Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Mack

Buffalo,NY

Summary

Dedicated Correctional Officer with the New York State Department of Corrections.

Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Correctional Officer

New York State Department Of Corrections
07.2005 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

Education

No Degree - Business

SUNY Buffalo State
Buffalo, NY

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Records management
  • Problem-solving
  • Decision-making
  • Ethical standards of conduct
  • Multitasking
  • Integrity maintenance

Certification

  • Defensive Tactics Certification
  • Firearms Proficiency Certificate
  • First Aid Certification

Timeline

Correctional Officer

New York State Department Of Corrections
07.2005 - Current

No Degree - Business

SUNY Buffalo State
Michael Mack