Michael Mackie
San Luis Obispo,CA
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction, demonstrated during tenure at Coastal Run Logistics. Expert in route planning and package handling, consistently met tight deadlines without sacrificing quality. Excelled in fostering client relationships, ensuring repeat business. Achieved notable improvements in operational efficiency through meticulous time management and punctuality. And as bartender/ waiter, working events, i helped with all the cleaning duties, setting up and breaking down the event, and multitasking.
Overview
19
19
years of professional experience
Work History
Courier, Contractor
Coastal Run Logistics
08.2024 - Current
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Courier
Courier Systems/ Deliver-it
11.2005 - 08.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Bartender
Slo Brewing Company
10.2022 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Aa - General Studies
Cuesta College
San Luis Obispo, CASkills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
Timeline
Courier, Contractor
Coastal Run Logistics
08.2024 - Current
Bartender
Slo Brewing Company
10.2022 - 01.2023
Courier
Courier Systems/ Deliver-it
11.2005 - 08.2024
Aa - General Studies
Cuesta College
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