Michael Maden
Lauderdale Lakes,FL
Summary
Driven Busser with 10 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Reliable Cafe Worker serving customer needs in fast paced environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Driver position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Busser/Barback/Dishwasher
Bonefish Mac's Sports Bar & Grille
11.2015 - Current
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots & items used often by kitchen staff.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Washed dishes and assisted in bussing tables.
Driver/Operator
Christmas Designers
10.2022 - 02.2024
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Examined incoming materials and compared to documentation for accuracy and quality.
Handyman/Apprentice Carpenter
American Outdoor Solutions
09.2021 - 12.2022
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Removed and repaired carpet and wood flooring.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Responded to maintenance requests with great speed and efficiency.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Executed tasks within time and budget constraints.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Prepared materials accurately using hand and power tools to make precise cuts.
Team Member
Burger King
10.2010 - 10.2015
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Laborer
Labor Ready Staffing
03.2010 - 02.2011
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Worked on sites, installing roofs and other exterior components.
- Provided labor support to carpenters, masons and other skilled trades.
- Assisted in digging, trenching and backfilling trenches and foundations.
Education
Plantation High School
Plantation, FL06-2000
Skills
- Dining room cleaning
- Hazardous chemical handling
- Dish collection
- Table reset
- Station restocking
- Customer service excellence
- Dishwashing and sanitization
Timeline
Driver/Operator
Christmas Designers
10.2022 - 02.2024
Handyman/Apprentice Carpenter
American Outdoor Solutions
09.2021 - 12.2022
Busser/Barback/Dishwasher
Bonefish Mac's Sports Bar & Grille
11.2015 - Current
Team Member
Burger King
10.2010 - 10.2015
Laborer
Labor Ready Staffing
03.2010 - 02.2011
Plantation High School
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