Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Maglothin

Saint Charles,MO

Summary

Accomplished senior manager with over 20 years of expertise in operations, development, and compliance management. Proven ability to collaborate with executive leadership and drive strategic planning initiatives. Highly skilled in negotiation and complex problem-solving skills, developed through extensive experience in diverse environments. Shaping the management atmosphere through strategic planning and collaboration. Meet deadlines with proficiency in employee scheduling and routes. Accumulates proper outsourcing of any organizational branch through consulting. Skilled competencies:

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Manager

FedEx Express Corp.
St Louis, MO
07.2023 - Current
  • Provided strategic direction to departmental heads regarding resource allocation decisions.
  • Established effective communication channels between different departments within the organization.
  • Conducted regular performance appraisals for direct reports to provide feedback on their work performance.
  • Identified and pursued new business opportunities to expand market presence and revenue streams.

Senior Assistant Manager

FedEx Ground
Norcross, GA
12.2021 - 06.2023
  • Performed administrative duties such as creating schedules and processing payroll information.
  • Assisted in developing marketing plans aimed at increasing brand awareness in the local community.
  • Served as a liaison between customers and corporate headquarters regarding issues or concerns.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Senior Manager

FedEx Ground
Watertown, SD
04.2020 - 11.2021
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
  • Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.

Education

MBA - Business Administration

Jacksonville State University
Jacksonville, AL
05-2007

Associate of Arts - Business Administration

Gadsden State Community College
Gadsden, AL
05-2004

Skills

  • Logistics management
  • Operations leadership
  • Budgeting and cost control
  • Distribution and transportation
  • Process improvement
  • Route optimization
  • Performance metrics
  • Strategic planning
  • Risk management
  • Team development
  • Microsoft Office Suite
  • Project management

Certification

Facilitation | Operations Management | Conflict-Resolution | Fiscal Compliance | Team Development

Administration: Experienced in driving administrative efficiency and operational accuracy within logistics environments through the implementation of robust quality assurance (QA) protocols. Proven ability to develop and enforce standard operating procedures (SOPs), monitor performance metrics, and coordinate cross-functional teams to support continuous improvement initiatives.

Collaboration and Development: Proven leader in fostering logistical collaboration across cross-functional teams, departments, and service providers to ensure seamless execution of complex supply chain operations. Experienced in coordinating with internal stakeholders, Independent Service Providers (ISPs), Transportation Service Providers (TSPs), and administrative personnel to align daily logistics activities with broader organizational goals.

Communication: Recognized for maintaining open lines of communication in fast-paced, high-pressure environments to support safety, compliance, and performance metrics. Proven ability to navigate organizational change, implement new technologies, and resolve conflicts through strong interpersonal communication and cross-functional collaboration.

Timeline

Senior Manager

FedEx Express Corp.
07.2023 - Current

Senior Assistant Manager

FedEx Ground
12.2021 - 06.2023

Senior Manager

FedEx Ground
04.2020 - 11.2021

MBA - Business Administration

Jacksonville State University

Associate of Arts - Business Administration

Gadsden State Community College
Shannon Maglothin